CARtime Durbanville

At CarTime Durbanville staff are very friendly.Jackie walked the extra mile ensuring that I got the best service in doing follow-ups regarding parts and keeping me updated where we were in the process.André worked on my car and was so passionate in showing me where the problems were, what they looked like and how we could fix them.Cartime gives the best pricing, and I would definitely go back. They do honest business.

Wheel alignment, Exhaust, Oil change, Auto engine diagnosticI appreciate the service that I get in burbanville Cartime branch from.Jackie Combrick she s so professionally with the technician that is handling my car shes got the knowledge experience to give a clarity as the feedback in your she deserves to be promoted I say thank you I wasn't know about you it's just that I like to be online and I saw this company I need a mobicred

Great and convenient

Exactly what we've been looking for in a car mechanic. They did a thorough inspection, identified issues with the car, and let us come into the workshop and showed/explained to us the different issues. Very helpful and empowering experience, and very friendly and knowledgeable staff.

Good experience to start with, love their work ànd the stuff. Keep it up

CARtime in Durbanville serviced my Honda Ballade and did a very good job at a reasonable price. I dealt with Jackie and she really went out of her way to help me. She walked the extra mile to satisfy me as a customer. She is really an asset to the company. ThanX Jackie!!

Shaun did service delivery to a level that I was honestly surprised to experience. Before I even got back to my car he was on the phone trying to organise solutions for me. He went far beyond the call of duty and I am beyond grateful for his knowledge and tenacity. I know front-of-house isn’t his regular spot, but I’m damn grateful he was there.

The regional Manager of CARtime contacted me telephonically (missed) and then emailed me in regards to my past experience and invited me to come again to see if he could sort out the issues by his branch (Durbanville).(See previous review on CARtime Goodwood)I reluctantly went back for a 3rd time but was met with a more professional and understanding manager. We went over the past experience and he offered me what he can do on his side. dropped off the car 9:30am, got the car back same day and delivered to the area I was in. (19th of April).Car FULLY checked. Known issues on the car were checked and I was notified of price, parts, what needs to be done BEFORE I got the car back. Car cleaned properly. He even cleaned the engine bay for me which was not included in the major service.I think CARtime has great potential for becoming a household brand name if they can get a consistent reputation across all branches. Personally, I think there are certain employees who need more training and this training should be standardised across all branches.I would like to thank the Regional manager for dealing with my issue and rectifying, even going the extra mile.