Game Mafikeng

Worst service ever.. even if you ask them to tell you about a certain product they will say Google it,and you always struggle to find anyone at the aisles

Well, the layout is a bit confusing because the shop has been revamped to add clothing department. So, it's a bit difficult to find the stuff that I was looking for, more especially because you can hardly find staff members on the floor. If you are lucky to find one, they'll tell you that it is not their department, the department belongs to so and so. So, I think that Game should improve their customer service, particularly on the floor and at the check out points. Some cashiers seems to think that they are doing customers a favour when serving them. They should learn to smile more. The service there is okay. It needs a lot of improvement particularly in customer service.

Had one problem with what i was suppose to buy. They had no stock of it and worst of all it was placed on sale. Will contact the head office for what they have done.

The new revamp makes the shop more accesible and open. Love the addition of clothes section. Only need more active staff members around the store to help find what we need!

Lacks customer service,the staff are hard yo find it thier ails and know nothing about prices they refer you to check at a cashier counter I am never going to buy therr again

A week never goes by without me going to buy at the store. The store has many till points but you always find two if not three till points open and the queues are long and slow. You would stand and look around for help for a long time, i left things I wanted in the store because i couldn't get someone to help me before. Customer service must be improved.

I was robbed by two staff members who work on the cellphone section yesterday. I bought 2 cellphones only to realise when I arrive home that they took the battery charger and earphones of one cellphone. When I realised this, every strange thing they did came flashing back. Pathetic. They acted like professional criminals

I had to wait at customer service for a long time for an exchange of gas heater only to be asked why i didn't bring the gas cylinder with since I'm saying the heater is not working. Then i had to ask for the store manager that didn't even bother to come. So they gave me my money back with a stinking bad attitude.

The customer service is really bad.