Incredible Connection Ilanga Mall Nelspruit

Went in and knew what I wanted. No one on the floor was ready to help so I had to go and find someone to help me. Store wasn't busy at all. He called someone else who came to help me. Had to wait for people who were paying before me because only one till was open. A lot of tills available and staff standing around seemingly doing nothing.Not a good experience unfortunately.

Absolutely AMAZING group of staff members!!I needed help to backup my broken laptop and they went out of their way to help us. Truly, I have never had a bad experience here the staff members are all absolute gentlemen and it is truly a pleasure to be there!THANK YOU again for helping us on Saturday with my laptop!

Great place, they have most of appliances you need.. However, I've had 2x bad experiences now.1. Bought a laptop back in 2021, on button was quite problematic and also the harddrive was encrypted, things that aren't mentioned when you buy, so if it crashes you'll be forced to take it back and get it fixed at your own price.. I had to put in an ssd to bypass that issue.2. This is recent, happened 13 may 2023, the day prior i went in to enquire about phones i needed to purchase, the lady sales assistant was quite helpful, helped me make an informed decision... On the following day, i went to purchase however i didn't find her, i found another gentleman, quite dishonest, i was buying an A34 samsung, he said price was R7999, mind you phone was on sale at the time, he then offered me insurance, which i took uninformed because he kept insisting that it was once off 100 pay... To my surprise when i got home, it was 1k...not to say i have an issue with it, however, i hate dishonest salepersons... I think the whole point is to assist make an informed decision now i feel scammed after going through the brochure... Also my mistake that i never questioned the price discrepancy... This is definitely the last time I'm going to shop at that place. I was planning to go shop for another item however i will be looking elsewhere.

Brilliant service. From the salesman to the manager and cashier. All of them so friendly and helpful. Keep it up guys.

Excellent service from friendly staff, great variety of products, will easily recommend them!!

Service was bad I will never go to the store again

Awesome shop great customer service.... They do more and then some.... Thank You Incredible Connection.

Pi$$ poor service. Staff has a complete lack of interest to help and shows zero interest. Twice I went there needing pc parts. The tech desk wasn't manned and uoon asking for the needed parts I was told no stock and I should go to plug and play in hyper valley. Which I did and will be doing so in future. Support the local IT retailers and boycott the living lights out of this corporate who clearly has no interest in helping.Wont see me. Ever. Again. Cheera IC