Brooklyn Brothers

Horrendous service and the food tasteless and cold. I was expecting the same standard as the brooklly brothers in Bedfordview boy was I wrong. The place also looks very un sanitary

Brooklyn Bros use to be very good. I use to only order from them because of the toasted big buns for the burgers and the awesome flavours. Everyone can agree that you don’t order their chips. I use to tell everyone I know of how good Brooklyn Bros was. Today this was the 3rd time I was embarrassed because I thought maybe they’re going through a rough patch. But no, they serve Albany buns and the lettuce lands up on the bottom of the burger making it look like seaweed lol. BRING BACK THE OG BROOKLYN BROTHERS!!!Y’all food is disrespectful. Please wake up to your comments

Brooklyn Brothers Midrand does not even deserve 1star!! Not only does your service lack basic manners and standards.Your food is inedible and disgusting! I purchased a portion of 6 Honey Mustard wings as a takeaway. Arrived home to find it falling apart with hair on it . Not only was the taste horrendous,so was the smell . 1 piece does not even look like a chicken drummy or wing!This branch definitely does not live up to standard.Time and money wasted! The quality of your food makes one wonder how you pass health standards and inspection.Never visiting Brooklyn Brothers again!

Staff were friendly, burger was tasty but small portions and food was prepared fast

I was amped for the hype & after I saw a video on TikTok I decided to try it out, turns out it really did not live up to standard. From a normal homemade Dagwood to a tiny Brooklyn burger. I do not recommend.

Ordered on Uber eats: The wings were so cold that it felt like came straight out of a fridge. The burger was cold and soggy. Fries were also cold. The food didn’t taste great. At least the shake was okay. Definitely not worth R200. Do not buy from here.

Terrible.Ordered a Southern BBQ Chicken burger and nowhere on the menu in the store does it state that the burger comes with bacon!!The chicken was overdone and served in small buns.Long wait.Staff don't understand the menu - I asked what was the difference between 2 burgers and was told that they taste different. Obviously they will taste different, otherwise why would they be different items?Edit: No response after 1 week of providing feedback to Brooklyn Brothers via the link that they shared. They clearly don't care about customer service.

Midrand branch - After waiting for an hour our food arrived missing half the order. What did arrive was ice cold and a mess. I tried to call the store and the lady was so rude and told me that she told the uber they couldn't supply the full order and the uber took it upon himself to say its fine. When I argued and said that is not acceptable she started shouting at me saying she told the uber and it's not her fault and whay must she do about it. We are now sitting at 8pm with no food for half of us. Honestly disgusting service from both uber and the restaurant. And after spending R800 on food we are making toast for dinner as more than half our order was not delivered. I have also not been refunded yet.Shocking service.

I ordered two chicken burgers and both of the fillet were raw.