Cash Crusaders Chatsworth

If you are looking for good quality in second hand, then pop in at cash crusaders. Most lines offer a min guarantee also. The store also keeps new lines which is a bonus.

Shop has been rearranged and the setup doesn't work. It is difficult to find things, and items that belong together are scattered around the shop. I will probably not return to this branch.

I bought a Dixon Tablet from Cash Crusaders over a month ago. Brand new unopened. I had problems since day one with that tablet. The staff at Cash Crusaders told me that the tablet I bought was not a calling tablet that's why the sound was so soft. After researching I went back there. Complained that the box says calling tablet. The one staff member told me if the tablet have a dial function then its a calling tablet like it states on the box. They decided to send it in for repairs. Eventually I got my tablet back. Again same issues with it. Went back there again.Again more excuses. I spoke to the technician and he wasn't aware of the sound problem that was clearly stated on my repair slip along with other problems. After telling her that it it was on the slip she then said oh the technician replaced the speaker. My tablet was taken in for repairs again. Not only did I have the same issues, someone scratched my camera lens on that tablet. At this point I'm already very frustrated not having a phone .I phoned the head-office the lady there was very friendly. She told me that Cash Crusaders need to do something about this as its already gone in for repairs. The lady at Cash Crusaders said that the head office cant do anything about this , she said the lady I spoke to is just a Secretary. Every time I need to phone Cash Crusaders or go in to find out whats happening.Again went there today just to find out that they are waiting for spares and will call me.This is the worst shop I have ever been to. I'm going to take this matter further as I have been waiting for over a month on a brand new item that was suppose to be swopped out there and then. My friend who bought one at the same place had problems too. Hers got swopped out straight away. Why do I have to wait so long and why don't they swop it out or refund? It was brand new. If it was 2nd hand I would understand . I don't want a butchered tablet back refund or this matter will be taken further.

Please help, which App do I need to install on the phone since I bought Dixon Bluetooth smartphone at cash crusaders. My service provider (Samsung) are not sure which app is compatible. I have tried many but no luck.Frustrated

Very difficult to get hold of this store, calls are never answered. Have to keep trying to contact them repeatedly. There is no alternative number available for customers. Please up your standards. The staff is giving this place a terrible reputation.

The staff of this particular branch seems to keep aside the good preowned Playstation and Xbox games, I see people asking to see those games but not many know that they do this. That is unfair. A customer genuinely visiting that store to purchase games should be able to access those games easily.

Great Service from the staff , well done guys keep it up in these tough times

Worst Service from the Buyer who has absolutely no Product Knowledge on anything.Did you get this guy From Dixon.

Very rude

I am absolutely disappointed with the customer service I just received from this branch when I went to trade in my items. I arrived at 4pm Friday (22/10/2021) only to be advised by the cleaning lady of the store that they are closed and was sent away due to them receiving stock at the time and said that I must return the next day, yet they are supposed to close at 5pm. This is inconvenient to me and I will not be going back to this branch. You cannot be turning away customers period.