Shadeports Down To Earth CC.

Had such fantastic service from their whole team!!!Start to finish it was a dream dealing with them. Cuen spent ages answering all of our questions about the different options for our requirements and did not leave until we were totally happy. He made us feel like our job was their ONLY priority and that they had a personal interest in making sure that it went off smoothly, without a single hitch.Installation was scheduled sooner than we had expected which was great as it shows that they take their clients seriously and meet the deadlines that they commit to -usually you have to chase a supplier for them to finish a job, where this was the total opposite. The installation team were professional and left our driveway cleaner than when they arrived. We had a call a few days later to check that we were happy with everything.We would very strongly recommend them to anyone looking for a carport/shadeport etc.Thank you to the whole Shadeports Team!!!

To Earth. The team assigned to do the job was professional, friendly and did not waste time. Thank you Cuen, Fiona and team for excellent service and a job well done. :)

Excellent service and a quality product!

Service was disorganized and unmanaged. They had no time schedule. Let me know the night before that they would install the next morning then were over 1hour and 30 mins late the following morning. Work was rushed and unprofessional. Very disappointed!

I shall recommend Shade Ports Down to Earth CC to anyone needing to install shade port parking. I contacted various shade port companies, and I needed the spade ports to be installed urgently; Cuen reacted to my request immediately. We discussed how to go about it, and the measurements were done the next day. Due to some internal issues, we had to amend the quote; this was done promptly & efficiently. On top of this, the other companies came back to me with their lower quotes, and Cuen made it work for my budget. In my line of work, demand for delivery is quite the norm; therefore, I appreciated the quick & professional response received. The onsite team arrived the following week, and the structure was built. The week after, the team arrived, and the netting was installed. Everything I experienced was done efficiently & professionally with no delay. Vivian, the onsite manager, and his team are excellent. They even cleaned the weeds that were on the paving. I am super chuffed with how everything was done. I am a happy client.

Second time we have used them. service is completely disorganised. first time was almost as bad, thought it was a once off issue, but even worse this time. Terrible scheduling, phone after 5pm the night before to schedule work the following day. Poles came completely incorrect, wrong measurements taken by the Rep. Waited 5 weeks for them to return to fix an installation that was incorrect (after the poles were fixed). Rep was completely condescending when we complained about the installation. Not once did he even come and look for himself. Will not make the same mistake again.