Cash Crusaders Durbanville

I've been to cash crusaders around South Africa but this store needs help. Staff are untrained, not even a basic general knowledge in items. They now stock mostly in house brand new items and some 2nd hand items. Of those 2nd hand items not many are quality and the prices are really high. I'd rather take a drive to the store in Brackenfell, you'll find a much larger range there and prices are a bit more reasonable.

Excellent service. I was very happy with how thorough and honest the staff was at the Durbanville branch. A big thanks to Nicole.

They told me that a Dixon hard rate monitor only have a 48 hour warranty. I had to show them on the brochure that the monitor have a 12 month warranty. They don't do a swop out like Game do. They will send it for repairs and I will only get it back after Christmas.Three weeks now. I followed up last week and a man promised that he will call me Monday. I phoned today Friday. The man answered and put the phone down in my ear. I phoned again and a lady answered. She told me that the warehouse is still closed! Retail closed up until the 13th?

Excellent staff, game selection is sub par.

Had a good experience at Durbanville Chas Crusaders. Nicole was very friendly and understood how to operate the newer Samsung curved monitor we needed to sell. Didn't want to sell it but we need the money. They gave us an excellent price for it, as it is still in mint condition. It does help to phone beforehand to ensure that they currently are looking for whatever it is you want to sell, as they are not a pawn shop in that sense and do ensure that what they are buying from you is in proper working order. No problems with Cash Crusaders Durbanville.

Never had such bad service in my life. If I could give zero stars I would

Received excellent service this morning from Meighkyle. He was so helpful. I was happy when I left with my egg boiler that I bought for my sister.Thank you. I will definitely be back again.⭐️

Pathetic Criminals, I baught a laptop and tested it, 1 week later it gave me problems (haven't even touched it yet) I take it back to the shop, we can fix it but no refunds" is basically what they say

Absolutely terrible service and disgusting behaviour from the staff!! I called to ask to keep something. Was told it would be kept for me. Got there 5 minutes later, was looking at the item when another man came in and said it's his stuff that he is buying (mind you he had not paid yet just like me). Then a women on staff came and took the clubs from right in front of me and gave it to the man. She completely ignored me when I told her I had phoned for these and was here to buy it. She claimed he phoned before, however he was clearly there after me. Staff clearly do not communicate and do not keep to their word. Disgusting behaviour and bad customer service. Clearly a young girl buying golf clubs is ignored when an older man comes in. Nice guys. Would never go back there or to any Cash Crusaders as this is not the first time!

Stood there wanting to pay for a controller. Staff talking amongst themselves playing on their phones having a jol with other clients while they are watching videos on their phones screaming and shouting right infront of the doorway. Also they let some of the items stand outside in the rain so be careful when you buy a small fridge there, a few were in the rain.