BBRW CATERING EQUIPMENT

Very friendly always ready to help and they have your goods ready as soon as possible even when you give them a time of when you need it. Always with a smile on there faces been supporting them for a long time now and I haven't been disappointed. Thank you guys when my machines break they will be the only people I go to.

Massive variety on appliances, good prices .

The agent who assisted us Ntate Thomas Sithole was excellent. His knowledge exceeded my expectations. He recommends ideal equipment for your type of business and his prices are friendly.

EXTREMELY BAD repairs/warranty service...BEWARE!!! Bought a large amount of machinery from them. They were efficient at taking my money, very slack thereafter. Ice cream machine did not work from the first day used, brand new machine. They don't send technicians out to fix (as most other companies do). They video called and were quick to say just bring the machine in. Very dishonest service center, feedback they gave to us and to their bosses was not true, communication was utterly pathetic. After I'd left the workshop all the way back to Mpumalanga they WhatsApp and say machine is working perfectly fine please come collect, after saying they would take 2-3 days to fix it (after saying they would send me a quote first...to repair a brand new machine never used!). They quite simply don't care about the customer's reality. I escalated the matter to their bosses, requesting the machine be delivered after such blatant and misguided service. The bosses instructed the staff to tell me to come collect the machine at my own cost. My business was partially down for a week, I lost product, all due to these people. Due to their bad service and unwillingness to spend R400 on a delivery, they have lost tens of thousands of Rands from me and will lose me as a customer for life. Utterly unacceptable.

Good customer service. Friendly workers. Affordable and good quality products. I will recommend this place if you are looking to for catering equipments.

Loading wrong stock. Has an doesn't care abouy customer losses as a result of their negligence. Doesn't accomodate their customers. Mislead customer ito showroom item quality and item quality received. Very very bad experience

I'm grateful and happy with the service I got. Roxanne was a great and helpful sales rep, made sure everything went smoothly and got my equipment after payment. I'm a happy client ☺️

I want to thank Brenda for going the extra mile to help me sort out the problem on my ice cream machine part. If I was the manager or owner of business I will promote her. Thanks fir your help Brenda

Thank you for efficient service and fast delivery Moreshy, highly appreciated.

I'm always assisted promptly by Roxanne, anything I query from her. The products are great quality ☺️ I'm happy BBRW customer. Keep up the great work