Vodacom Shop Kolonnade Shopping Centre

Worst staff and products ever. Sells defectice stock without replacement as well as accessories. Refused phone calls. Rude managers. Please take your business else where as it has been 4 mnths and they refuse calls to remove content block even though all the paperwork etc was handed in. They laugh at your problems. Titus and the other manager is beyond rude and could not be bother. I am going to lay a official complaint at head office. They deserve 0 stars.

Asked them to let me know when they get an S23 ultra, they called me over the moment they received and and all went smoothly.Really good staff at this branch.

Very good and fast service. Well done!!!!

Friendly and fast service... Thank you Lindi, you are always walking the exstra mile

Worst experience ive ever had. There were more then 8 staff members standing around doing nothing. I still had to wait for close to a hour to be told they dont have routers

The service is appalling. Arrived and given a seat, only for agents to stand at the door gossiping and helping some random chommies coming in after me.

From the moment I walked into the store, the staff was welcoming and attentive. They listened carefully to my needs and provided me with expert advice on the best options for my upgrade. Their product knowledge was impressive, and they were able to answer all of my questions with confidence and clarity.The team was patient and took the time to explain the features and benefits of each phone, ensuring that I had a clear understanding of your options before making my final decision. They were not pushy and did not try to upsell me on unnecessary features or plans, which made me feel valued as a customer.The entire upgrade process was smooth and hassle-free thanks to the Vodacom team's attention to detail and professionalism.Overall, the Vodacom store's staff went above and beyond to provide me with exceptional customer service. They are true experts in their field and made my upgrade experience enjoyable and stress-free. I highly recommend this store to anyone looking for quality products and outstanding customer service. Thank you for taking care of your customers so well!

Extremely rude and disrespectful. Got there in the morning to sort out a porting issue. Been told i have to wait for a consultant. The consultants" were busy on their phones behind their desks. Another customer walked in and one of the consultants assisted her instead of me. The very same consultant then asked the guy who told me that i have to wait for one of the consultants what porting issue do i have

Excellent service. Quick and efficient. Consultant Greg knows his products and phones. Brilliant suggestions which phone suits the individual. Thanks Greg! Keep up the good work!

This store really made my smile reapear! I would like to thank each of the staff members with the amazing service and smiles all round. You got my new Laptop which is not part of your normal stock holding if I might add. After much frustration with vodacom online. This store manager is a GEM! She's got the best service I havent seen in a Vodacom store in a very very long time!! Thanks to you guys in that store youve won me over!!