Port Edward Holiday Resort

Absolutely terrible!The facilities are unhygienic and not well taken care offThe showers are in a bad condition and the cabins have a strong odourThe only good thing about my stay was when we leftTermites and cockroaches are everywhere! Beds are brokenDo not recommend staying at this resort.

The road to get to the chalet needs a high vehicle. We stayed in chalet no 15 a 6 sleeper. 1 bedroom with a double bed, 1 bedroom with 2 single beds and 2 single beds in the lounge. When we arrived the unit had not been cleaned. We requested cleaning and they obliged. The kitchen is fully equipped. There is a smart tv in the lounge. Checking in was quick and efficient. The unit is comfortable and towels r provided. There r ceiling fans in the rooms and lounge.The unit is rustic and has been neglected. There r gaps between the wall and ceiling that allows lizards into the unit in the evening. The trap door in the ceiling was jammed open. The view from the kitchen is off a littered Bush and the same from the rooms. The view from the lounge was great, we could see the ocean. The braai area is covered and spacious. Load shedding was prompt for 2 hours twice a day. Bottled water for drinking is required as this is the south coast. I will not be visiting this resort" again."

Grew up going on holiday here and returned now for the first time in 16 years. Booked in just after new years so as expected the resort was dirty, broken bottles, rubbish all over which is something I can fully understand and won't discredit the place for. The team here have been working tirelessly since the day we arrived ( 3rd Jan) to get it all cleaned up.Unfortunately the resort is generally run down however if you not overly fussy everything works. Some Major issues however include:1. No drinking water, bath water comes out brown and the resort have advised not to drink it.2. Sewerage flowing where our car is parked. Obviously after a busy season the septic tanks are overflowing. Generally unhygienic and unhealthy.3. Swimming pool for kids was green, I didn't go close up as I was put off from the outside. Likely due to the lack of municipal water available.4. Kids facilities in the resort are that of only one climbing frame. Tennis courts are gone. Beach volleyball court is there but the net hasn't been replaced in years. Generally, nothing for kids to do sport wise in the resort.Issues out of the resorts control.1. The main beach is dirty after new years day, broken glass, the stench of urine and sewage, generally an unpleasant experience. Very few clean up staff around after new years to clean up the mess.2. Rock where beautiful tidal pools where present at low tide now consist of predominantly broken glass and litter. Ugu municipality have put up a sign warning of contaminated sewage flowing directly into the sea, unacceptable practice to rather put up a sign instead of resolve the problem.We as a family love this resort and beach, it does seem however that either the covid pandemic or general lack of maintenance has resulted in a very sad sight.

Rooms smell of old and dirty carpet, curtains have stains and are dirty, old and broken furniture in the rooms. I hated it.

If you try to call reception they do not answer you have to call 10 time until the phone cut out but you will get no answer.The staff that's cleaning is friendly and helpful. But the reception staff need to go on training how to talk to people and how to use the equipment better and faster.I paid and they could not make a invoice for me and told me they will sent it to my room the next day, 3 weeks later and I have still not see any invoice

Location is great, the resort needs a serious make over.

Port Edward you disappointed. Very disappointed with the parking area that is adjacent to the resort and to the main Port Edward beach. . The noice and taxis, parties and drinking going on in the area was terrible. People getting dressed in the parking lot, smoking weed and throwing their rubbish around everywhere. Police vans making turns and getting bribed with lunch and talking to the partygoers was shocking. Feel sorry for the locals who keeps on cleaning up relentlessly every morning. I don't recommend to anyone.

Very old and in desperate need of renovation.Linen was clean however the bathroom itself was disgusting.

I have not been to this place in a while but was thinking about it this year , but after having looked at some of the reviews and the photo's I would just like to question when was this place renovated if ever? By the looks of it, it looks the same as it did from the last time we visited which is about a decade ago. Absolutely puts one off . Everything looks the same as ever, old stuff. Definitely a upgrade needed .

Excellent customer service from the reception team Minnie, Nene & Sandele.Rooms & views are lovely. Main bedroom had a great aircon, unfortunately the lounge aircon was not working very well.The chalet we lived in was a big comfortable 6 sleeper.Cleaning services ladies very friendly & informative.Decent channels on the TV including Boomerang for the kids.