Builders Express Cresta

Great excellent service from Macdonald, I got there when it was almost closing time as I needed something urgently, he was so helpful and friendly. They basically know where everything is and are not lazy to check for prices.

Went there to have a 5kg gas bottle refilled. No one assisted me so had to walk to a cashier who thought I was buying a new bottle. Told to leave bottle at the front. About 10 mins later someone collected it with very little enthusiasm. I was then left there waiting for about 15 mins until another gent walked up to me with the same enthusiasm and told me they were out of gas. 25 mins wasted considering I called them beforehand to ask if they had gas and the price for a 5kg refill.

Well stocked and tidy hardware. I always get what I am looking for. Staff is friendly and helpful. The fact that they are in Cresta Mall makes shopping easier and convenient for me.

The paint department is so disappointing. First time, I got a paint colour mixed that ended up being completely different to what I asked for (can't blame the guy, but what the heck is going on with the mixing machine?). Great, a complete waste of R350. Next time I went, asked for a specific Fired Earth colour that can be mixed in-store. Guy says he can't find it in system. With no other suggestion, solve or attempt to figure it out. So frustating.

Awesome customer service, performing to the best of their ability to have clients receiving exactly what they are actually looking for.

Super large builders. Friendly staff willing to help Tracking down your items. They didn't have the specific grounding cable I was looking for but were happy to refer me. Managed to grab a fan on special from the discount desk on the way out. More than 50% off so I was super happy

It's the location for me, so conveniently placed.i mean one can still shop for building materials at the same place where they shop for everyday things.The staff are super friendly.The garden area for me is the best , it's like a little eden and you will sure fine one item fit for your taste and dfit for your budget.

I went to builders warehouse Cresta on the 24th to do a quotation for electrical stuff, I was referred to Thabo who was not willing to assist and his attitude sucks. At first he told me he doesn't have the login credentials to access the system so I must come the next day until I ask one of the lady to assist me, the lady opened the system for him but I could see in his face and the way he was interacting with me that he was not even showing some respect. I gave him to the list of what I need, at the end he couldn't able to print the quotation for whatever reason known by him, I asked him I will come the next day.when I arrived it was ready but not all the items were listed, I request the to see him instead of acknowledging the mistake and apologising he just shown me that he doesn't care and proceeded to the back saying he's going on lunch and I must wait for him, I really shocked and left the store. The service is pathetic

Got such great assistance from this store, especially from the plascon representative working in the paint section.On average the store has a great selectiin of harware products and even though their garden section is small it has a great variety of plants.The store in general is clean and I had some one who offered to help me soon after walking into the store, which I find rare for a Builders Warehouse. On average this store as surprised me and I will defenitely be going back in the future.

Services is poor, staff either non existing or standing chatting with each other and not very eager to assist if you managed to find someone you could ask for assistance. Pricing on the selfs is night mere of its own, I find it that more items is priceless than the once having prices.