Gillitts Veterinary Hospital

Friendly and caring staff

Personally didn't have the best experience with Gillits vet...The staff was friendly but they got all my details wrong and didn't double check the new client form if it was right or not... Also told me all the buns were females when 2 of them were males, They even performed a spay (he did abort as he said the tissue wasn't mature enough for a spay) on one of the males causing tissue damage. Took the bunny to another vet where they had to open him up and do an antibiotic flush and then completed the neuter. Had to keep a very close eye on him, He had a hard recovery :(. I then phoned to let them know everything as I didn't want it to happen again to any other bunnies, I was told the vet would be in contact with me but he never did get back. So personally wouldn't take my bunnies there to be sterlized.

I have been a customer for many years but unfortunately our relationship has come to an end with gillets vet!I enquired over 1 month for the admin staff to correct an invoice error and was ignored on every occasion.Once I finally convinced my pet insurance that gillets vet had no interest in assisting me they processed my claim, only to find out that gillets vet was charging 4x the tarrif!The vets are friendly and professional however the staffs professionalism is shocking.I strongly suggest to do your homework prior to visiting this vet or seek alternative.

This vet has great receptionist staff and has a warm welcome feeling to the place with friendly staff members. The only downfall is the price. I spent over R8000 and three weeks at the vet to help my dog and still it was not enough and my dog was not getting better. This vet just kept asking for more and more money and I could not afford it. I took my dog to see another vet and for more then half the cost my dog was back to health within a week.