Foschini - Southgate Mall

Their service is always good.

Didn't have much clothes and my wife was not impressed by the service

Incompetence staff, I submitted my claim for for insurance for my phone, they kept it in their Store,they didn't submit it to the insurance, you call them they don't answer the phone or you hold until airtime depleted, useless

The quality clouth,and good services

Currently bit disappojnted as donna is part of store. Donna had more variety on their own.

Super slow cashiers, they keep chatting to each other

Enjoyed shopping here.

Great variety of on trend clothing

Decent customer service

I was miss treated by your Manager who thought I don't know retail rulesWhat happened > I was buying on sale as theres a promotion of 5 for R500 as I got to the till the lady who help me scanned one of the pants I had nd told me they not on sale but I picked them at the Sale Rack and it wasn't just one there were Four of those pants in different sizes. I asked her to call the manager and when she got there she said the same thing and instead she insisted to go out there nd pick something else for me nd said if I want those pants I should buy them at the normal price there's nothing she can do my mom paid cash for the pants then she went and picked items I dnt even want tried to convince me to buy and I refused.. Then my sister who is also a manager in one of the big retail stores came I explained to her what happened . She had an argument with your manager tell her Rules of what needs/ has to be done to override the item and it be given to the customer because it's not my fault that your staff doesn't sort out stock she refused only when we said we gonna take this further she then refunded my money nd made an override nd gave my things I realized when I got home she didnt even scan the brastreps I had there. She then proceed to misinform/ misleading me by saying should I get home nd those items don't fit me I can only return them to Southgate mall no other foschini will take those items because it's the only foschini with that promotion which is a complete lie because I've been to Jabulani Mall, Clearwater mall, nd protea glen mall they have the same promo.. She also mantioned tht of I want to exchange any of those items to a different one I'll have to pay cash which is not TruePlease make sure you deal with this manager Lady I ddnt get her name . You will lose valuable customer due such unruly behavior from your management.This happened on the 13.11.2021Trans number :T000677008Captured by:Funeka