Scriptwise Courier Pharmacy

Good place. Good people.

Very unreliable. I've complained about the same thing month on month and it doesn't look like it is about to change.

This is my first time using the service. I received an sms with the notice that my medication was out for delivery only to realise that they captured the wrong address. I then used a link provided to correct the address and this was at 9am. We had agreed on delivery before 11am as I had other commitments. The Courier called me at 9:15am and I again confirmed my address and I sent him a WhatsApp with my address as well. At 11:30 there was no sign of my delivery and I called him to ask about the delay. Only to be asked if it would be possible for me to come fetch it at his current location. Appalled by this request I called Scriptwise with my complaint and was assured I would get feedback. Here I sit at 2:30 pm still waiting with no expected delivery time. This has proven to be a disappointing experience which I will surely not be repeating.

The best there is! Friendly, fast and reliable.

This is our first delivery with Scriptwise, so far the experience has been appalling. Medication was supposed to be delivered within a timeslot that they allocated, only to realize that time means nothing to the delivery guy. When asked about the delay, KG (courier) asks my wife to come to him to collect.I am questioning the professionalism of this company and their associates. I seriously hope that the medication is still okay when it is eventually delivered after being driven around with for more than 3 hours already.If there is an alternative, I will definitely consider that going forward.

I have had only efficient and friendly service

Business

Excellent service thank you so much.

Phoned them to enquire about one of our member's medication delivery. Call goes over to an automated answering machine and after that nothing. There is no music, voice prompts or anything. This is a very poor client service experience. I held on for 7minutes then dropped the line.