Dis-Chem Pharmacy Richards Bay

I’ve been to this Dischem twice,if you go to the dispensary be prepared to queue for. a very long time,I went to self medicate on Saturday afternoon ( 17 Sep) only 1 person was at the til ,the line was long and I waited for 35 mins. The tills are never fully manned.

Caroline, you have gone the extra mile for me numerous times! thank you for all your effort. Dischem is lucky to have you, you are a gem!

Never answer emails and Manager can never be found. Staff and customers have to endure stuffy environment as air-conditioning is never working or just put off to save costs. Pathetic service. Staff also not friendly and I wonder why.

Been using their whatsapp line to pre order medication, although when you get to the collection point all of the staff behind the counter walk pass you are if your crazy. No-one offers to help and no matter how many times you ring the bell No one assists. Terrible service each and every time

I received extraordinary assistance from the Beauty Department Manager, Nakita Visagie, who went out of her way to assist me with my needs. Thank you so much.

Poor customer service! One person at the self medicate till.Workers walking up and down without offering any help to customersHighly disappointedElderly people not attended to, standing for long hours

Anything from cosmetics to medication, helpful friendly staff especially at the vitamin shelving.

This dischem is a disgrace to all the dischem in the country. The staff particularly the black ladies they are rude and provide poor customer service to black customers, they are not helpful at all they walk away while speaking to customer, they can't assist the customers by guiding them to the product they looking for, the cashiers you great them respectfully but they just keep quite, they look exhausted or wages pay delayed. They have not attention to customers notably no attention to black customers, you need to bag them to help you, and it seems like you are bothering them when you ask for their assistance/advice.I would only give 1 star just for the cleanliness of the store.I wouldn't recommend anyone to come to this Dis-chem, Rather go to Clicks or any other Dis-chem but not broadwalk Inkwazi mall

Still the worst place to go to...Hate it that they warn you so long in advance that that the store is closing within the next 1hour and you need to finalize your purchases! IF anyone else sold the item I had to get from them, they would never see me. I hate having to always feel guilty as I can never go their earlier as I am working, longer hours than their store opening hours so when I have to go, I have to plan & arrange to close earlier, so I am always stuck with having to listen to those warnings on their intercom.