Sinzinani Spa

The spa is alright .however I Definitely wasn’t happy with a few aspects. Firstly got to the location 5 mins before treatment time however the security at entrance didn’t direct us to the spa building correctly so it took us 15 mins to find the spa . Arrived at the reception at 3:15 pm went and changed . And the therapist sarcastically tells us in the room that our treatment time will be cut short . Then we lie down quickly and wait and they take 12-15 mins toCome back into the room to give us the massage . So from a 60 mins massage ended up having a rushed 25 min massage . Their hot stone technique wasn’t as good as the one ones I have had at life day , fairlawns or soultice. The stone wasn’t used enough and was sometimes cold not hot . We were out the rooms by 3pm thinking there’s a treatment right after us and 20 mins after the treatment roomWas stillOpen and the therapists were just chilling walking around . So they could have finished our 60 mins massage . Or at least done 45 mins . So clearly more attitude approach that professional. Others spas always cater for a 15 min late grace periods . And this Tim we were only late cause of their security not directing us correctly! Overall it was an ok experience especially for how far that drive was to dry out a new spa . I suggest you stick to the popular spa’s. The price is very similar so it’s not worth it .

Well we quite enjoyed the facility as well as the treatment quite a nice place I must say.

One of the best in Johannesburg. The view from the treatment rooms is absolutely breathtaking. Their message therapists are well mannered and professional. Great service indeed.

The place is beautiful but unfortunately there is an exception to their policy that only applies to hotel guests. Hotel guests are allowed to bring their babies onto the spa premises (despite having their own rooms). So just bare that in mind when making a booking that you might be listening to a baby crying throughout your treatment like I unfortunately did.

Beautiful location and really sweet staff, however, it is not worth the price for getting a treatment here.A full body massage is quite costly and you are definitely paying more for the view than a 5 star spa experience.At the old sinzinani, one was offered a beverage upon arrival. We were not offered a beverage at all, but asked for one when the treatment was completed on our way out.Additionally, the entry way and reception at the new spa is hot and it is completely silent which makes you feel uncomfortable from the onset.Finally, our aromatherapy massages did not actually include any of the ‘harmony’ etc. oils. We kept waiting until they were used but the therapists just used plain oil. Perhaps they forgot, didn’t know about our treatment or the essential oils were very faint in the massage oil. Still, I am disappointed.These are minor issues which can be amended to give guests a memorable, positive spa experience.

What an amazing experience. FromCassey managing to squeeze me in with my last minute request, to my amazing masseuse Cleopatra and the friendly receptionist Nthabileng… I really enjoyed my stay and I will definitely be visiting Sinzinani again.

Today I went with a bunch if colleagues for my first ever massage and spa experience! I'm happy to say that not only myself but all of us were treated with the utmost care and respect.Thank you for making it so wonderful!

A thumps up on everything, the rooms are peaceful, relaxing and clean. I was treated with such high standards, and the therapists Pearl and Mbali my wife is great full the whole session was refreshing. I will definitely refer people to the SPA

I enjoyed the treatment, the therapist was very nice and professional. And the place is beautiful with a beautiful view.