Dis-Chem Pharmacy Hillcrest - Durban

Since Dischem has decided to become a racist organization, I will never again purchase a single item from any of their stores. Forever, even if they totally retract their statement and hiring policy. It's not their policy, it is that they got caught.

I went to pick up a prescription. One of the medications on my script the pharmacist said they hadn’t stocked in a long time but he would check. He came back 5 minutes later and said he’d organized for them to urgently transport some down from Joburg and I could fetch it in 2 days. I was so grateful that he went out of his way to do this for me without me having to worry/hassle about it. Wish I had gotten his name but he put the pharmacy in a good light and is the reason I will go back.

I dealt with a complete Incompetent pharmacist. Terrible service at the dispensary. Wasn’t in stock with chronic medicine when discharged from hospital. Of course I wanted to get my meds from Dischem for points and they are more affordable compared to other pharmacies, but will never come to their dispensary again. They had told me they don’t have any of the 3 out of 4 meds on my script, they only had synaleve. I asked them to please dispense the synaleve to me and I’ll get the rest at a different pharmacy. She scanned the script and gave me the scanned copy only for me to find out that I needed the original script for the rest of the meds and she made no note on the scanned copy.

Lovely service from Dis-Chem Hillcrest. A family member who gets their medication from Dis-Chem in Pietermaritzburg needed an emergency supply of their insulin while in Hilllcrest and Dis-Chem Hillcrest effortlessly assisted us. Thank you for the great service.

The nurse on duty at your clinic today is rude and unprofessional. My wife has been using the clinic for a number of years now and arrives today and gets told that she cannot be served without an appointment as they are fully booked. In the 15 minutes that my wife was there, there were no other customers. We have always been under the impression that it was only necessary to book on weekends. Regardless of that, you need to train your staff to be FRIENDLY and helpful. Not rude and abusive.

Calling it a bad hair day is an understatement! Terrible highlights and cut.

My online Dis-Chem orders are fulfilled by the Hillcrest Branch. I always receive my parcels at a super fast rate. Yesterday, I placed an order in the morning and received it by mid-day!!! Exemplary services always! And the delivery partners/driver who often delivers to me ( Nomvuyo ) is the most pleasant and friendliest I have ever come across. Well done Dis-Chem Hillcrest!

The staff are rude, last month I waited 20 minutes to pick up pre packed medication while 3 staff members completely ignored me.This month I got a reminder to order my chronic medication on the app only to go there and find out my script expired last month. The pharmacy assistant , Mr Venter just said it was not his problem and dismissed me without even an apology. Disgusting service delivery I will have to find a new pharmacy going forward,that cares about customer service.

Dischem Hillcrest wait up to 50 minutes at pharmacy then a long queue again to pay. Three pharmacists on duty. 16 people in queueWhat happened to customer serviceBeen like this last three times I have visited this store

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