Ocean Basket Knysna Quays
657 Reviews
$$
- Wednesday11 am–9 pm
- Thursday11 am–9 pm
- Friday11 am–9 pm
- Saturday11 am–9 pm
- Sunday11 am–9 pm
- Monday11 am–9 pm
- Tuesday11 am–9 pm
About the Business
Ocean Basket South Africa - Ocean Basket South Africa Ocean Basket South Africa | Welcome to Ocean Basket South Africa, the world's most loved seafood restaurant. Serving plentiful portions of delicious seafood and sushi
Contacts
Website
Call Us
0682698657
Knysna Quays, Waterfront Dr, Knysna Central, Knysna, 6571
Hours
- Wednesday11 am–9 pm
- Thursday11 am–9 pm
- Friday11 am–9 pm
- Saturday11 am–9 pm
- Sunday11 am–9 pm
- Monday11 am–9 pm
- Tuesday11 am–9 pm
Features
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- Delivery
- Takeaway
- Dine-in
- Wheelchair-accessible seating
- Wheelchair-accessible toilet
- Coffee
- Kids' menu
- Small plates
- Lunch
- Dinner
- Dessert
- Seating
- Good for kids
- Toilets
- Casual
- Groups
- Credit cards
- Wheelchair-accessible lift
- Alcohol
- Beer
- Cocktails
- Quick bite
- Wine
- Cosy
- Accepts reservations
- Spirits
- Outdoor seating
Recommended Reviews
Michelle White
07.10.2023
Ocean Basket Knysna Quays
We have eaten at many Ocean Baskets. Knysna must be the worst of them all. Ordered take-away. Took more than an hour to prepare. No rolls to go with the mussel pots, no serviettes, no sauces for the calamari and chips and no cuttlery given. Food was ok, but had to be warmed after we had to stop and buy our own rolls. Service was terrible. While waiting for our order, we heard many other complaints. Looks like they were short staffed and not friendly at all. Not a happy customer.
Faldiel Bassadien
25.09.2023
Ocean Basket Knysna Quays
Poor service. Unfriendly staff. Absent manager.Restaurant was 20% full but we waited 2 hours for food and ended up with food made with no love.Reading other reviews I can't believe this is a common experience by other patrons going back months and nothing is being done at all. What is the point of replying to reviews and expressing concern but no action is taken. Come on Ocean Basket Head Office get your act together
Danie Swanepoel
25.09.2023
Ocean Basket Knysna Quays
HiI am very disappointed and discussed with the service and quality of the food. We tryed and phone them to order our sushi. One we could not get trough we disided to drive down and order. We waited 15 min for assistance. We asked to order sushi. The chef was not very intrested to assist us, also the waiters. After i took some option offf our order to make it easy we waited 1h for our order. Then when we open it was badly maid and the sushi was everywhere we got a coffie cup for our soy sauce....we read the reviews that the service was bad but we experience it first hand we were for sure not the only table complaining. The food quality was wat shocked me also wil not be going back or spending any of my money there again. Wil aslo not recommend them. Pay attention to the reviews of your bad service.
Cameron Parry
20.09.2023
Ocean Basket Knysna Quays
Great Friday lunch for the Knysna Matharon. Calamari was excellent and friend enjoyed the prawns! The vibe was excellent due to the other runs and people! The waiter was friendly and good service from the kitchen. Highly recommend sitting outside if the weather is nice cause them you get to watch the yachts.
ZS Chetty
31.08.2023
Ocean Basket Knysna Quays
Friendly staff.Clean tables.Mike our waiter treated us like real guests. Super attentive!Drinks: Ice Cold.Food: Tasty, Fresh, coupled with quality.Dessert’s were nice: Baklava cheese cake-Wow!Area of improvement: Rolo Decadent Milkshake 3/10. (Mallow Whip) must fall ;) !!!Regardless thank you OB.
ILYAS Adam
30.08.2023
Ocean Basket Knysna Quays
Coming from UK everyone said make sure you have a meal at ocean basket. Whilst in Knysna the capital of oysters we thought it right to go.What an absolute nightmareThey took 20min to take our order which was written out on our phone so they just had to copy it, they took the phone and that was it.....several minutes later my daughter had to go to the waiter and ask for it back.They then came back for the phone to take the order again as they hadn't done anything with it in the first place!Anyway 56min later we received 4 tiny bread rollsAnd thereafter the food platters and starters arrivedThe sushi was fine but the platters were not great...your probably wondering about the oysters as we still are. They missed them off the order along with a few more items. We really wanted to try the oysters but were so disappointed with the standard of the food and terribly slow service that we just gave up on them. They even got the dessert order wrong!We had to speak to the manager who after being spoken to politely and professionally agreed to give us a 50% discount. We showed him that his bill had items on that we didn't receive or order, he was embarrassed and told us to wait while he corrected the bill to exactly what we had. He couldn't even get that right. We paid more than what we should have because his 50% discount was actually more like 30% and to make it worse he still hadn't removed the items we didn't have. Absolutely ShockingPut us off Ocean basket forever
Habiba A
23.07.2023
Ocean Basket Knysna Quays
The power was off so we get only grill food. It was delicious. I don't like the service. In the winter gets cold and windy.
Robyn Stemmett
21.07.2023
Ocean Basket Knysna Quays
Excellent food, great service! One of the best Ocean Basket experiences we have had.
Mark Blau
19.07.2023
Ocean Basket Knysna Quays
We asked for coke Zero, there was none.we were asked if Coke light was ok, and we replied sure but no Coke light or Sprite Zero we asked for Savanah dry, and we got Savanah light instead as they were out once againThe food was good, and prawns were not as fresh as we would have liked, but they were finethere was very little muscle sauce, which is the highlight of the plattersWe ordered extra calamari heads and were billed twice for themSummery, the food was good but the rest was far from goodI am sorry to say i will not be going back there again as much as I am an ocean basket fan and normally get great food and great service in their other branches
anban chetty
29.06.2023
Ocean Basket Knysna Quays
I was extremely disappointed with the quality of food my family and I received.. the staff in the kitchen shouldn’t be sending out burnt fish like this
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Map
Knysna Quays, Waterfront Dr, Knysna Central, Knysna, 6571
Ocean Basket Knysna Quays