Clicks Pharmacy Queenswood Quarters

The manager at clicks is terribly rude not sure how they can have a lady like that working there making customers feel so uncomfortable. She is disrespectful, has a attitude towards customers and talks bad about them in her language so they they don’t understand. I hope this issue gets addressed. I can’t remember her name but I think she was the manager. Please see to this behavior.

If you can go anywhere else, go there instead. There queuing system doesn't work, and everything is just blamed on head office"."

Pharmacy absolutely shocking. Trying to order a script using the app. Don’t waste your time, it is a joke. Email confirmation states that you will get a confirmation sms that your script will be ready for collection in 4 hours. It’s been 24 hours now that I have been waiting. Contact number on google for the pharmacy is incorrect. When this was discussed with Head Office to try resolve the matter, they explained I need to contact the pharmacy directly. I explained that they do not answer the phone when you call, it just rings and there is no other contact details. HO responded that they can’t give me an alternative number for the pharmacy to resolve the issue as they also have to google it... I mean, really? Google it? Surely this should be on some sort of system? Trying to get medication for treatment for covid, which is urgent, but you have to deal with incompetence. They require the original script, but it was emailed to me due to social distancing. Get with the times. My advice would be to avoid Clicks Pharmacy and using the app in general

This store has definitely changed its approach to customer service! Thank you Clicks Waverley. It is a joy to see when the stores we support does their best to be better in their service.

Reasonable service. The prescription counter can be quite slow. Try going closer to 9 am. They close during load shedding.

I use to love clicks for their quick good friendly service, but sorry to say that's just not the case anymore. First the pharmacist assistant works like there is still hours in the day left, not very interested to see if she can make a difference in the waiting queue. Then getting to the cashiers, 4 is behind the tills of witch only one is busy helping a customer, the other 3 standing chatting and making jokes, after almost 5 minutes the one lady decided to help me. This is so sad of a branch that used to have such good service.

Have never waited this long to be served at a pharmacy counter.Very poor & unorganised.Waited more that 30min before i left.

This pharmacy is a bit out of my way, but it is where I take all my prescriptions and get my OTC medicine. They have always been nothing but helpful and friendly to me. It is easy to find parking, the queues are not too long and move pretty fast, and you are normally helped by someone that is friendly and helpful.

Very slow service. Getting slower every time I visit to fill a script.