Cash Crusaders Bluff

Very good customer service but the timing showing on google and the time they close is completely out please do something because lots of people will be rushing thinking its open and get there to see its closed

They have a good range of new and used things, they are also very fair when it comes to the amount of money you can get for your goods. The only thing I disliked was that they aren't willing to help you if you don't have an ID and you must be over 21 plus you have to have the paperwork for your items to get them out. All and all I just wish that they would help those of us living alone and are under 21.

The workers walking around helping the customers are very friendly and chilled but the cashiers give loads of disrespect and backchat and are very rude, the lines are also ridiculous they are so out of order and it takes soo long.... The products are okay but the service is bad

Saturday, 22nd of May, I went to cash crusaders to purchase a pre-owned laptop. When I got there, I was assisted by a friendly indian gentleman, then out of the blue, a black lady decided to involve herself whilst I was being assisted by the gentleman. The black lady then told me that the laptop I wanted to buy does not have wifi connector and that I should go to Matrix Warehouse to buy a wifi connector. Not only did she mislead me with false information but the laptop still had the previous owners personal details in the laptop. To my knowledge, cash crusaders has IT guys on site yet neither one of them decided to clear out the previous owners personal information that was still on the laptop. I am disappointed in the services that I received from the staff, let alone the product that I bought was not cleaned out for reselling

The manager is a little full of himself, today he barred me from putting in a lay bye for a laptop because I had cancelled my previous lay bye.On their lay bye policy it states that should a customer decide to cancel a lay bye, 1% of the lay bye amount will be forfeited. However on the very same policy it does not mention that should a customer cancel a lay bye, such a customer will be barred from making any lay byes.Therefore in my case the rules used by the manager today were not in the franchise or store policy but it was an emotional and a very unprofessional decision.I have been their loyal customer for almost 10 years now but I am now starting to feel the manager is growing too big for his boots and has no regard for customer or his own staff wellness.I have compared BLUFF CASH CRUSADERS to that of SOUTHWAY MALL in Seaview and have found a great alternative and I always feel welcome and worthy as a customer.For Bluff Cash Crusaders not everything is horrible, majority of the floor staff is quiete friendly and welcoming. I am however worried about what kind of treatment are they receiving from their manager. I ve heard some ex employees of this shop complaining about the grounds in which they were dismissed and thats when you realise how their day to day life at work might be like, but they still smile with the customers.In conclusion I would like say that I have really lost my loyalty to this shop and I would rather drive an extra 6 kilomitres from Bluff to Seaview to get a better service.I therefore give Bluff Cash Crusaders just ONE STAR out five.Thank you for reading this review.

Friendly and efficient staff. Baught many appliances from them.... No problem at all

Terribly unprofessional.. spoke to the manager ,he gave us the wrong number to contact the store when we eventually got through Mr Ricardo took over ten minutes to come to the phone we had to call back,he agreed to keep the product yesterday but today when we went in ,he sold it and Mr Ricardo didn't even have the decency to come out and speak to the customer he sent another staff member to say that the item is sold..customer is Terribly disappointed at the unprofessional behavior of the manager.

Some good bargains on new & used goods. Friendly & helpful staff. Situated in the Bluff Towers Mall. They have their own brand of sound equipment which comes with a 1 year guarantee. Worth checking out. They also buy your unwanted items.

Don't waste your time here. Rather shop somewhere else, try cash crusaders Southway Mall.