THE Pink Butterfly

Absolutely pathetic service and shocking attitude by the owner. Dishonest owner. He took money from a customer for an order that was never delivered. On a new order, did not have courtesy to inform chain florist who sent him the business, that he did not have the flowers that was ordered and paid for however, he made an arrangement according to his own discretion which was R170 less than paid for and sent to recipient. Told customer that he received the order for the arrangement he made (incorrect order) which chain florist confirmed the opposite story to customer (the correct order was sent to him). He thereafter wanted to make an arrangement for far less than was paid for and raised his voice at customer that he does see what the big issue is, does not care how much customer had paid for the order, just that the recipient did not complain and that the chain florist received the money, not him.

Flowers paid for, card addressed at 10:15 AM for delivery in Estcourt, literally down the road from the florist. Flowers get delivered at 16:15, despite them promising me that they would deliver possibly before lunch.

Service absolutely shocking! and i was recommend.I wouldn't recommend this business to anyone.

This business is punctual with deliveries, friendly staff and great value. The arrangements are very well put together and always fresh.

Excellent service!!! Whenever I needed flowers or fruit baskets to be sent, the owner was always happy to assist me. Never disappointed.