Broadhurst Tyre

Amazing Staff, Amazing service.. Quality tyres, they went above and beyond for me.... Highly recommend them

Very clean and quick service done professionally.

This place is on another level when it comes to service delivery. We went there a few months ago to have a new set of tyres installed. With so many other tyre places to choose from, we turned to Google Reviews and Broadhurst Tyre came up trumps. The owners are warm and friendly. The staff are very helpful, friendly and professional. The atmosphere at the place is very welcoming, with a lovely, deliciously fragranced sitting area for the customers. You can have some water or coffee on the house while you wait. There's also a lovely outdoor garden space (small yes, but still!) if you'd like to nip out for some fresh air. Love this place and will keep returning over and over again! Very highly recommended!!!

Awesome fast and helpful. Good value too. Owner is always involved and Junior at reception is awesome. Keep it up.

Great service. Pleasant interaction.

Broadhurst Tyre's technician successfully installed two tires with rotation upon request. The tires are still doing great (over a year later).WHY ONLY 3 STARS?Never got a call back about parts and an extra service rendered caused problems.The technician explained that stabilizer links were replaced. However, I discovered later that he should not have recommended this service since there was major damage to other parts of the suspension system. :-(Another certified auto shop confirmed that the stabilizer links should NOT have been replaced.----------------QUESTION:WHY DID I GO TO ANOTHER SHOP in 2020?ANSWER:Well, the reason I had to go to another auto shop is because Broadhurst Tyre NEVER called me back about parts for another service. Apparently, Broadhurst Tyre's supply store was out of stock, but it's been over a year later and no follow-up. I even physically returned to Broadhurst Tyre during lockdown in 2020 to personal ask BT about those parts and no success. Therefore, I went to another auto shop and they found the parts right away. During the other shop's evaluation and repair, this is when they discovered the stabilizer links should not have been replaced, causing further issues.Also, in March 2020, the staff miscommunicated with each other during my visit and gave wrong prices, leading to the owner having to adjust my bill (the owner is nice and means well; I believe it is a well-managed family-owned business, but needs to ensure communication processes increases.)Would I return to BT? Yes, only because management treated me with respect and tried to make things right. However, you never followed-up about the parts for several months (March 2020) and my physical return to your shop to ask about the status on those parts did nothing.....which forced me to go elsewhere for help....and your tech provided wrong info/service. Therefore, I had to give a lesser star rating.

The front sales guy was friendly and made me ease up

Amazing customer service and they are diligent in their craft. Would go back for service any day