Villa Paradiso Country Manor

SPA REVIEW: My sister and I booked a spa package to celebrate my mom’s birthday and we thought that, seeing as it’s on the same property as Villa Paradiso, that it would be fantastic, as Villa Paradiso is fantastic! But, I would definitely not recommend the spa. There was no hostess to greet us as we arrived, and when we eventually got helped there was no hospitality, & when it came to actually speaking to the receptionist she had no clue that we had arranged to have our lunch before our treatments, which was then an issue. We then went to the restaurant, where we waited about 15min for someone to just come take our orders. The wait for the food is very long, and when it arrives it’s ice cold anyway and wrapped in cling film (not very spa-like in my opinion). We found out that there is no microwave/oven to warm up food. The massages were very good, however, the rooms aren’t quiet - you can hear everyone outside (and they don’t keep quiet around the treatment rooms) and you can also hear people in the rooms next to you. The doors in the spa are very squeaky as well, which distracts you from your treatment as it’s awfully annoying, with therapists walking in and out ever so often. I honestly think that the spa should be seriously upgraded, or placed under new management, or both, for that matter, because it places a bad image on Villa Paradiso. I won’t be coming back to the spa. Very disappointed in the overall experience. If you want a real spa experience, rather go elsewhere.

I went for the spa massage treatment. I’ve been to quite a few spas and this was by far the worst.We didn’t start immediately which meant that we probably did not have the full hours of the treatment. We did a half day spa package.We were given dirty looking old towels and very dirty used gowns. I even found someone’s used toilet paper in the pockets. Where you put your head on the bed was also not clean.The walls between the rooms are thin. We could hear other people talking in the other rooms. I understand that there’s no background calming music so that we can “listen” to nature. But it defeats the purpose when you hear people, and staff walk and talking and also the sound of a big fan that was used for a balloon picnic outside.The food was horrible. Very basic and cold lunch. They gave us juice in between the sessions. Diluted juice not even 100% juice. This was served in a tiny glasses. Probably 100ml. We were also given muffins.The massage itself was not bad. Nothing life changing and made me feel refreshed. The massage itself was quite average. Overall experience of the massage was not great. I would not recommend.

Wow what a great place to find everything at one place ,booked accommodation and spa at the same venue no need to drive out for spa .we really enjoyed our spa treatments at pamensky spa .You should see their outdoor spa setup it is really breathtaking. I highly recommend

Prices are affordable for food at the restaurant. The views are breathtaking. We went for a spa at pamensky and it was also such a beautiful experience. But overall trip to harries was beautiful

We hosted our church conference and we were met by friendly staff. Rooms were clean. Chef Peter’s food was amazing. Thank you

Accommodation was ample. Nothing fancy. The food can definitely do with an upgrade and will add another star at least. The main building and grounds are lovely and just needs better food to lift the experience

This was by far the worst spa experience I have ever add. More disappointing as it was a surprise for my partner.Firstly, it was getting to the venue and not being sure where to go. The reception area was locked and no one was there to welcome us. After about 8 calls, I think you can gather how upsetting and frustrating it was to then not even be able to get ahold of the person I had been in contact with.We eventually found our way and the entrance was nothing short of a chaos! The massage ladies were all over the place. Everyone of them just looked at us as if we were crazy. It was the most disorganised reception I have EVER experienced. A spa is supposed to be serene and calming, we definitely did not get that at your facility.We were asked to store our belongings in the “lockers” but the lockers have no locker keys???The area where the treatments are done are shared too closely with other people. It was noisy and not comfortable. We had a foot treatment with no foot wash/soak beforehand. How do you just apply oil on feet without cleansing??? The ladies were friendly and that is the only positive thing.The gowns did not feel and smell fresh. The place itself just did not look clean and this put me off of even having lunch. I was concerned about where this food was being made.So overall, this was the first and last time at your facility and I would not recommend it to anyone.