adidas V&A Waterfront

Good selection of choices but the staff are not efficient when helping you.

Can't get shoes in half sizes when it's available in half sizes (a) online and (b) at competing franchise-based stores. C'mon, if you're serious about performance shoes half size availability is a must!Staff were helpful though.

Good enough shop with good staff, just not enough sizes of flagship products in stock. This will hopefully be fixed with the new store.

10 shop assistants do not know what they’ve got in the shop and rather have a conversation with their boyfriend than with their customer.

Thanks to all the stuff for your help..got my first pair of hiking

LOVE the new store!! Its beautiful and spacious. The layout and flow of the store has such a calming, easy feel. It is also very enticing - you want to shop in this store. The staff are friendly, inviting, and helpful. They also give you space to browse and explore the store, which enhances the calm and easy shopping experience.

Rude staff who did not even budge from their little gathering when we entered. Talking about us to each other in front of us. Will not be visiting ever again!

Every time I walk into this store, I have the intention of buying but get completely put off with the lack of service. It's actually disgusting how they could completely ignore a customer with the intentions to buy.

Tried multiple times to call this store with urgent enquiry, no answer since 14h00 on a Thursday afternoon. Poor to say the least for service

I bought ultra boost from your Canal Walk store a month ago and took it to your waterfront store last Tuesday (within the 30 day warranty) as the boost was ripping and the fabric was coming lose. Your “Tech Experts” (which are useless by the way) inspected the shoe and say it cant be replaced as I played squash in a running shoe ONCE socially which wasn’t intense. The people I played with also used the same shoe and nothing happened to their shoe. I waited 6 days for someone to get back to me and I had to call for some information. I paid 3000 for a shoe that I thought would last but clearly doesn’t. To top it off one of your staff members at the waterfront store was interfering while I was talking to your tech rep and saying, “it’s only aesthetic and there is no need to replace”. When I brought it in last Tuesday tour staff said there is a 90% chance of replacement, which was clearly a lie. Your reigional manager apparently looked at the shoe which I think is a lie. Your store said I would be called by last week Thursday which didn’t happen. This is not the type of service I expect from Adidas and won’t buy another shoe from Adidas.