Maitland Post Office

I've called into the Post Office twice, both times a gentle(named Derek I think) answered. The first time he advised me not to collect a parcel because it was Grants Day and the lines were long. He told me which days are quiet for me to slip in and out.The next time I called my tracking number wasn't working and he told me to hold and went to look for the parcel. He also told me he would return it to Unisa no frills.I must say, that I expected bad service because that is the norm we're exposed to but the employee was extremely friendly, and helpful. He also went the extra mile.Thank you for the pleasant service.

Only two staff when they have +- 5 tellers staff openly hit my parcel while having a rant about customers post net post offices are almost universally awful but this one made it to a one star for actively disregarding the customers property it'd be nice if one day they managed to get to even mediochre status but i guess that's just a fantasy at this point.

Never answer their calls. Staff take their own time doing things.

Waited for 15 minutes, even though there were originally only 2 clients before me with 2 tellers open. Wanted to send letters overseas, which did not work due to the computer program. Had to go with my letters since I ran out of time. Most inefficient post office I ever had the pleasure of visiting.

This is my first visit to Maitland ,parking is a bit of an issue and the area does not feel safe. But the staff at the post office were super friendly even though there was only two...which is no fault of theres with cut backs and loadshedding they were great . The gentlemen went out of his way to try and find my parcel. Thank you

Derek was supposed to give me a call regarding my parcel. I called him back at 1:30pm and he told me he is not ready for me yet. He will call me back at 2pm. It's 3:30pm no call from Derek. And I tried calling, no one answering.Poor service!

There service excellent but there is just 1 thing I only received 1 payment waited till next month like everbody else went 3 times an still did not receive any payment an that’s already 60 rand gone u now but they told me to come back next week again 80 Rand I’m allrady struggling now the bread has gone rapidly quick up please help my problem that’s why left the other 1 star out please help I think that’s unfair only to hordes me thank You

Worst service ever poor customer service experience........ I came to the post office an was expected to stand in a que with people who are applying for the R350 Grant all I wanted was to collect my post I am an essential worker an I could not even get my post the service rendered is atrociously poor I wish my post was never sent to this post office they have no sence of great service I am very disgruntled as this was two days in a row, I work hard an I came each time on my breaks an yet the que remained I thought I could beat the que on Wednesday the 11th an to no avail there was an even longer que an people who also wanted to collect post said I will have to stand in the que as they are doing it makes no sence to me in other communities you have a que for the grant an a que for people who want to collect post I will never have my post delivered near my work employment cause of the poor an dissatisfied service if you want then inform everyone all those who are collecting the R350 to come on Mondays, Wednesdays and Fridays not everyday...... What about us who want to collect our post, or even those who wish to send a loved one post, you need better management to assist at this post office

i sent a letter via this post office 3 weeks ago, and still the recipient hasn't received it. and for the past 3 days i have been calling, there is no answer. very poor service. super disappointed

Terrible service.I was expecting an item which I was told was there, yet on arrival they argued that it wasn't. Eventually the lady went to look again and she found it. Offered no apology only a bad attitude.In general it's just a terrible branch to walk into.