Build It Somerset West

Never again! This place is new..but when you are told to leave because its prayer time..thats unacceptable. Get out..we are closing for prayers. Main door is shut and parking area closed. Wow..no wonder the place is empty. Good luck to them but I cannot recommend them in all honesty.

I have been twice to this Build it and always had exceptional service. From the first interaction to the last security point; was heart warming that we can still get this service. I don't even bother with the other hardware stores in Somerset West that have not met these standards. There prices are very competitive too, and even if not I would rather pay slightly more for this service. Keep it up.

Its been approxcimately one month since we've staretd moving over to Built it Somerset West as a preferred supplier. The Transition from Builders Wharehouse is welcomed, and Builders Wharehouse is filled with a very large number of lazy, and incompotant staff, who basically stands around and knows nothing, and wants to do nothing - we can all learn from this.The client service is far greater than Builders Whareghouse. Trained Sales Staff meetis you at the door, and helps expadite your order.Ive personally been to the store several times, and ive been in and out of the store in under 30 minutes, and we're talking about smaller oorders of mixed items.Deliveries are generally within 24 hours, which is great, and their delivery fee is under R200.The only request is that the telephone system is not good, making calling into the store not a pleasent experience. the calls are interupted due to signal, and breaks away for 2-3 seconds at a time.We hope that the team will conti nue to upkeep the servive level, and Icon Property Group Highly recomends Built It Somerset West for your daily building materials.

The staff at Build it SSW are awesome. I went there about a month ago for spark plugs for my generator but unfortunately they didn't have any. One of the employees, Francisco, told me where to find them and told me to come back and he would change it for me. The other staff were friendly and helpful. Well done Build It, in hiring the right people for the job.

Build it Plus Somerset West - Friendly , Fast and Efficient Service backed up by competitive and flexible pricing . Well done

Awesome service - other hardware shops can learn from Build it plus! Keep it up!

Quick and efficient service. We'll done Alvino for setting my dog up with a kennel and having it delivered the same day

What a wonderful experience at Build It Somerset West. The minute we entered the store, we were greeted by the friendly security guard and shortly thereafter assisted by David who‘s professionalism and knowledge left an incredible impression on us. They had all the materials we needed in stock (as opposed to much longer delivery times at another store) and delivery to Stellenbosch was very reasonable. The entire team is friendly and helpful. You deserve nothing less than 5 stars!

Service is good. They gave me an incorrect invoice and didn’t check it until I pointed it. Please check invoice and slips before paying. This is how they rob you.

What an amazing experience! The staff are incredible brand ambassadors.From the minute you walk inside you are given an amazing customer experience. What an incredible example is being shown of professionalism.Even the security guard has asked me how the service was.Thanks so much o the entire team.