Greyhound Durban
1564 Reviews
About the Business
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Contacts
Call Us
0313349702
Jelf Taylor Cres, Stamford Hill, Durban, 4025
Hours
Features
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
Recommended Reviews
Nokuzola Cumbane
15.10.2023
Greyhound Durban
Horrible . That one start is because I got from point A to point B. Every time I’m on the bus, I have conversations with massagers who regret using it. Yesterday the bus had roaches allllll over. Everywhere you looked. I had to constantly take them off of my body. The bus like usual arrived more than 2 hours late. I was suppose to arrive at about 8pm and I only reached my destination at 12am, MIDNIGHT. Totally unsafe and inconvenient. I payed 580 for that. They don’t maintain these buses because it also broke down and had issues so we made a stop at a garage. Horrible.
Mohamed Kika
20.09.2023
Greyhound Durban
Came to drop off a friend. They said Pick up 6:00". It's 7:00 now and their phone number doesn't work. Sitting outside Tropicana Hotel waiting. Terrible service
Nkosi Dube
05.09.2023
Greyhound Durban
Worst service ever the buses are always late ,you book a Greyhound then comes a citiliner,they don't communicate that the bus will have so many stops ,I am in a bus now and was supposed to depart in Johannesburg at 7pm only to be told the bus will have 21 stops going to Mpumalanga first..never ever us this bus ..the service is absolutely terrible..the bus was 2 hours late
Nompilo Gwala
29.07.2023
Greyhound Durban
Greyhound use to be the best back in the day but not they are not anymore. The staff seem to have no training resulting in bad customer service. Not to mention their call centre people, after I had been on one of their buses which was 2hr30mins late and an hour into our trip, the bus caught alight, I think the engine must have busted starting the fire. When I decided to claim for things I had lost in the fire, the customer service lady told me that I have to think for the company because they just a bus. What about my life? Clearly this bus doesn’t care about the safety of their passengers. A lawsuit is needed here!
By Yanga
20.07.2023
Greyhound Durban
Enjoyed the trip overall. Thing is, punctuality! The driver could not keep time! Traveled from George to Durban in 22 hours. As for the bus service, it was great. Very comfortable even though you could tell it was an old bus(refer to the third and last image).
Anon
20.07.2023
Greyhound Durban
A ticket booked for R670. Problem 1. Bus had no toilet facilities or charging points. Problem 2. Bus driver aware of faulty bus, says and does nothing. Problem 3. Bus breaks down, left passengers stranded in a very unsafe location. Problem 4. No back up plan or assistance for 7 hours. What was meant to be a 6 hour trip from Durban turned out to be almost 24 hours. Problem 5.Disgusting assistance from customer service. Your company is a disgrace
Catarina Ramonotsi
20.07.2023
Greyhound Durban
Honestly I want to give it a zero.1. I paid for greyhound premium and i got cityliner instead.2. Buss was delayed andoverbooked, 6 people were left behind.3. No charging ports,4. Seats don't recline.5. No air-conditioning.I was so happy to see that greyhound was back now i wished it stayed gone.
idris melissa
19.07.2023
Greyhound Durban
This is the most annoying service I have ever received.. I have been using this bus for a while now and I have been getting so much rubbish service but I ignored because I just like the bus . But today is the end I will never use this bus again. My bus was 11:45 am and this is 14:21 and nothing as been said about the bus and some people trying to ask the staff on duty question there is one very skinny one she is so rude always squeezing her face … at this point I am thinking of forgetting the ticket and going to another station to buy a fresh one as no one here cares about their passengers…
Dasendran Sivnath
25.06.2023
Greyhound Durban
Last week Thursday we booked waited 2hours for the bus on our way the bus breaks down at escourt waited for like over 2 hours we reached PMB around 2 in the morning couple of our luggage ws missing up till today they cannot find it and the driver did not put tags worst service ever
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Jelf Taylor Cres, Stamford Hill, Durban, 4025
Greyhound Durban