Venns Attorneys

Thank you so much for your excellent service. The lady at the reception and the attorney were really kind and professional. Thanks again:)

I am writing to express my deep dissatisfaction with a recent encounter I had with one of your candidate attorneys, Ms. Kishalia Govender, from your Westville branch. The incident took place on Friday, June 26, 2023, and has left me with grave concerns regarding the professionalism and values upheld by Venn Attorneys.On the aforementioned date, I received an unsolicited phone call from a woman named Sue, claiming to represent Venn Attorneys in relation to a specific matter. After the call ended, I promptly contacted your offices in both the Pietermaritzburg and Westville branches to verify whether Sue was authorized to contact me on your behalf. Surprisingly, neither office had any knowledge of Sue's association with Venn Attorneys.In an attempt to resolve this matter, I provided Venn Attorneys with a copy of the recorded conversation. In response, I received an email from Ms. Kishalia Govender, confirming that she had reviewed the recording. In her email, she stated that Ms. Marsten, the caller, was acting on behalf of Venn Attorneys and was instructed to verify insurance information. However, I must emphasize that I did not grant anyone permission to engage in telephonic harassment, as protected by the POPI Act.Upon realizing the lack of communication from your client, who claims damages to his property, I contacted Venn Attorneys once again to seek clarification from Miss Govender. It was during this engagement that I found her conduct to be both unprofessional and distasteful. As a candidate attorney, Miss Govender appears to be unfamiliar with the values upheld by the Venn Company. Considering that Venn Attorneys was founded in 1952 with a strong commitment to these values, I am confident that the founder would agree.I brought to Miss Govender's attention that attorneys in South Africa are expected to adhere to principles of professionalism, respect, and courtesy in their communication with clients and the public. The Legal Practice Council places great importance on maintaining the dignity of the legal profession and fostering trust in the attorney-client relationship. Any attorney who demonstrates rudeness, disrespect, or blatant unprofessionalism in their communication is likely in violation of these ethical standards.To my surprise, I received an email this morning from Mr. Hiresen Govender, Director at Venn, which read, Dear Pravesh

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