MTN Store - Lower Level 106 Tyger Valley

Aiden gave exellent service today. I came during loadshedding and the service was down. He was very friendly and explained when they will be back online. When came I came back he explained my contract and device. He also explained how to use the device. He was very proffessional.

Excellent service recieved from Anderson... He is a super star, provided me with all required information before I signed up for the contract. He was patient and helped me transfer all my data from the old device to the new one. Will definitely return to this store. THANKS SO MUCH!!! #Happy customer #Greatjob

Anderson Morris, accentuated the MTN promise of excellent service and friendly staff. His warm-hearted assistance was genuine, and we were incredibly pleased with the all-round client care displayed by Anderson.

I walked into the store almost closing time. Anderson Moritz was extremely helpful with regards to porting my number from Telkom to MTN. Anderson is very knowledgeable and patient with customers. He constantly reassured me during the entire process.Anderson made sure I was sorted out by following up on me after hours at night.A big thank you sir for your excellent service and advice.

Yaseen Pillay was absolutely amazing! I took out 2 phones in one week. His service was fast, informative and super helpful. A real asset to MTN.

I received excellent service from Anderson Moris at the new MTN store bottom floor at Tygervalley Center when I did my upgrade. It is heart warming to have experienced the passion and dedication he showed for customer service and his job. His knowledgeable about the products and contracts available and took his time to explain and answered all my questions. His sense of humour and excellent communication skills made me feel at ease and a happy customer for the first time at an MTN store. He is a real asset to the MTN brand! Well done Anderson! I hope others will also benefit from your excellent service!!

I had a whole mishap with a contract with MTN through Mondo, and Yaseen at MTN direct worked so hard to make sure that I got the contract and phone that I wanted. It took long and there were many curveballs, but he stayed hopeful for me, and eventually he made it happen for me. I appreciate his patience, and communication with me through the whole process. I wish I could rate him and his service an 11/10, but I guess 5 stars will do! Thank you again, Yaseen!

I have had the privilege of working directly with Yaseen for the past year, ever since arriving from New Zealand. Had it not been for the kind consideration and diligence of this dedicated young man, I'd still be floundering and trying to figure out how to connect with people in a foreign country. I am completely impressed with Yaseens character

Dear ManagerI'm impressed with the service from MTN consultant Andy Moritz today 18 June 2023. It was prompt and informative. He was helpful. It is awesome to have a customer experience that goes the extra mile. I forgot I lost my phone and ready to use me brand new Samsung again.Keep up the awesome customer experience .....Natasha Le Roux.

Chad at Tygervalley (lower level) is just ABSOLUTELY AMAZING!!He is extremely helpful, patient and knows more than what he is doing! He has been our family's go-to person for the past few years now, and he knows which phones and packages works for each of us.He explains EVERYTHING in detail and always guides us in the best direction. He is friendly and has a very good relationship with his clientele.He never skips on telling us anything regarding our packages, and let's us know when we are due for an upgrade.When he moved from Cape Gate to Tygervalley, we moved with him lol. We drive past Cape Gate to Tygervalley because of his amazing service and knowledge! When it is his off day, or weekend, we wait till he is back at work to help with something.Chad deserves 20 stars for his EXCELLENT CUSTOMER SERVICE!THANK YOU CHAD!