Howick Pet Shop

The pet shop is not bad but they aren’t the kindest people in the world but the products aren’t bad at all besides there chickens

Poor, unprofessional service!!The shop owner left me while I was asking about the the animal I was going to purchase to attend to another customer of a specific ethnic group. As I was about to pay, I caught him and possibly one of his employees gossiping about my purchase

WOULD NOT RECOMMENDQuite possibly the worst experience I have ever had. I walked in while the old lady at the counter was still helping a customer whom she seemed quite friendly toward. But when it was my turn, her facial expression drastically changed. I had to ask her how she was twice before she rudely asked me what I wanted. After asking her if she was okay, she began tapping the counter in a passively aggressive way, asking me if I was going to buy something or not. When I wanted to swipe for my purchase (a collar tag I was looking to purchase for my dog), she blew up, telling me I needed to first engrave it and they did not take any card purchases under 25 rand (the price of the tag) and ordered me to engrave it at her husbands engraving store which was in a corner of her shop. I could only walk out, wondering if she was okay.

Pet shop has lovely variety well priced. Also has a jewellery shop inside replaces watch batteries and cuts keys.

Pets shop Howick is the best place you can get whatever you are looking for.Welcoming and nice steward to offer you a hand and also they are up to date with the items or animal feeds, even a day old chicks are found there, apart from grown up fouls

I went to buy a fish last week Monday on the 5th September, I released him into my tank and later that day realised they had sold me a fish that was infected with white spot that they assured me was not infected as I have had bad experiences with buying fish from them before with them lasting no longer than 2 weeks. The next day the infection had spread to my 3 show guppy’s resulting in all 3 dying, they are worth up to R300 a pair.Today as I returned to the shop I tried to politely speak to them about it, they quickly became defensive when I showed them the tank I had bought it from was completely infected with white spot, the continued to deny it was their fault and became increasingly rude until I just ended up leaving the shop. I would not recommend buying fish from here as their tanks are poor quality and fish will more than likely die soon after purchasing.

Very good service in drive through!

Absolutely love this place. Friendly staff that know their products. They have great advice and truly show an interest in what you have to say.

I went to the jewellery store within the pet shop. Don't be put off that it is in a pet shop. I was looking for a watch. Once I explained what I wanted I was immediately taken to a watch that met my requirements.