LG SHARE TRANSPORT & LOGISTICS

We contracted LG Share Transport to move from Joburg to Port Elizabeth. They arrived on time and the 3 workers were efficient and friendly. They had to walk quite a distance from the gate to my apartment and back because the truck was too large to come in, but after 3 hours everything was done. I'll be using them for my next move. Happy customer!

Please do not use this business! If there were a zero rating, I'd use it.From miscommunication between Gary and Afriworld that outsources to him, to no communication with me & bad logistical preparation, I received shocking service!Gary yelled at me over the phone phone and disconnected our conversation twice. When I asked him if this is how he treated customers, he said that I'm not his customer. He was paid the greater amount of the transport cost, which means I was his customer.If I knew in advance that he was unable to deliver on a specific date and would be delivering 2 days earlier, I would not have used him via Afriworld.I informed them a month in advance that the delivery date was important, but who knows what they tried to do without communication. The worst is that once you've paid either of the companies, you cannot get a refund if you cancel. Out of good faith, I paid them both in full, in advance.I was told collection would either be 24th or 25th February. No one called me, at least the day or night before the 24th to verify collection on 24th. I received a call early 24th to say they were coming within the hour, which left me unprepared. They arrived a few hours later, without calling me 1 hr before the time, which Gary said they would do.LG Share delivered on a Sunday morning & I had accommodated them to deliver to another address, as a matter of urgency, as I understood that their further deliveries were important.Gary told me that if they couldn't deliver that day, I must organise & pay for storage in Pretoria!I refused to pay for anything extra, as this wasn't my logistical error.After me organising the temporary address, Gary refused to allow his staff to carry further than 20m up the driveway. They only had 10m further to carry. Gary yelled at me & said he would dump my items on the pavement. This after me as the customer, accommodated him.His customer service is shocking, he has bad manners & no respect whatsoever. His employees could hear him shouting at me over the phone. I could see that they were embarrassed.Neither LG Share or Afriworld were prepared to pay for a service to transport my goods to the correct address on the Tuesday, as a token of integrity, customer care & appreciation for me accommodating them.Afriworld sent me a cold email to say the extra service is for my expense, even after I went into detail about Gary's bad manners.The experience was a nightmare from the beginning!

Terrible service and extremely poor communication! Collected in PE in August 2022, crashed with my furniture, eventually got it fixed and delivered to Johannesburg 5 MONTHS LATER in January 2023 but the dining table was missing. Apparently it broke again but this wasn't communicate. Eventually they got it fixed again but then couldn't commit to delivering so returned it to PE and refused to refund me and made out as though they did me a favour! DO NOT USE THIS COMPANY!

I used LG share Transport and logistics for the second time yesterday, and I am more impressed with Garry and his team than what I was the previous time. Garry show me that no matter what the size of you move is, it will always get THE SAME excellent service.Garry, you and your teams are amazing.Theo Tomassi

Gary and his team were amazing! The service, information, time alignment, collection, packing, delivery and assembly was as expected, to the T!!! His team was so humble, professional and dedicated to getting the job done. I'll definitely use them again without a doubt, definitely a number worth saving and will recommend them to anyone and everyone!!!

Used LG to transport our furniture from Jhb to PE, they were 2 days late, broken goods, microwave glass broken, refused to replace it saying the company policy states to repair, now a week and still no feedback or reply, after sale service very poor. Rather pay more for decent reliable service

Gary has been untimely in his responses and dismissive of the broken goods that arrived after transporting them. I wish we had reviewed the reviews of his business as it appears we are not the only ones to have had such issues. With regards to our broken goods, he stated that they had to be taken to Port Elizabeth for inspection by the insurance company to see if the claim was valid, upon being requested to provide an email chain to prove this he stated that communication between him and his insurer had nothing to do with me. Honestly, don't use this business, it will frustrate you to no end, I would give zero stars if it was possible, what's more I'm sure his rating is inflated by friends of himself as he is one of the people to rate his own business which is clearly a conflict of interests. Let me save you the pain and say DO NOT USE THESE MOVERS, pay someone professional.