Fidelity SecureDrive

Very user-friendly app. I would highly recommend them to anyone. The sales team is so friendly and efficient,installers are well presented and spoken, I'm really impressed by there service. Thank you guys keep up the great work

20 days later after writting to them about the contract termination. I still have not received a proper communication. Last phone call ,the person promised to follow up and send me proof on my email. Still quiet. Their lines are bad when they decide to pick up.

Shocking!The accounts department have no clue what they are doing.I agreed to a debit order and the debit order comes off my bank account every month, yet every month I get sms's then calls and I have to send proof of payment to different people and some are actually rude to me.I tried to cancel the whole thing but they say I must pay a R1800 cancellation fee in order to cancel.So I guess I'm forced to take the harassment and abuse :-((They are still deducting money from my account every month.A very very unhappy customer!

Still haven't received help, it's been long waiting for their call, or help, but I pay every month.

Do not bother getting a tracking unit from this company, I pressed my panick button more than 3 times and there was no response. I called their emergency line there was no assistance.I never missed a single debit order.This is the most useless tracking company you can ever use for your car.

Hi , i am very dissapointed with the service rendered with the fitment firstly the tech did not know which package i signed up and secondly the fitment was done 9 days ago but no call to advise how the system operates and if system is functional .

Even though I am their client but they have a poor customer care

Useless tracking company...even the stuff there does not know what they doing...even when you call they answer the fone with hello "...they are unprofessional and dont know how to do they jobs...as for the tracking device... it interrupted my aircon fan now theres funny noise when i open my aircon..ive been having technical issues with my car"

am not happy avout the service. Technician broke my vehicle

I signed up six months ago, I've paid R189 a month, it's a 3 year contact, before they had left after the install they had tested the system. I've been getting notifications daily. My wife and kids were in an accident. I did not get any notification. she pressed the panic three times, no one called me. I got a tow notifications when I released the car to the tow company. I called the call centre on that Saturday afternoon to say it's fine I'm aware. no one was available to answer. I called them again on the Monday relay my issue. It's Friday no one has gotten back to me. The technology is fine. In the beginning they are awesome, my tracker was fitted the next day.Fedelity is just bad, God will be the only help you will get if you are robbed of highjacked.