N.H.C Medical & Dental Centre Honeydew

I have been going to NHC for 3 years and have always had outstanding service from reception and especially Dr. Kruger and Cornerstone Pharmacy

You could not have a more pleasant and professional experience when seeking a General practitioner, Dermatologist or Pharmacy. The staff are very helpful and friendly and the practitioners go out of their way to make you feel welcome and cared for.

Doctors are good however the same can't be said for their accounts department. We have been waiting for over a month for a refund of around R1k. Each time we phone we are given a different excuse as to why payment has yet to be effected. Now apparently the entire finance team is being consulted regarding our paltry refund which I submit is not entirely a cost effective route...

Only about money, the dr does not care about the patient. Do bloods without telling you what is requested the lie about medical aid requirements. Utterly dissapointed. And oh that nurse!! So RUDE

Wow great doctors Dr Naidoo is the best GP. Our whole family go to her. Henry the optometrist is amazing he sorted out my glasses and gave me the gift of sight again I have been struggling with getting the correct script and he did a perfect job first time round

I was seeing Dr Lall, who is very good, but her attitude was not good. During 2020 she was paranoid about Covid and was impatient with me. I then went to Dr Thoresson, who has a great attitude, but he's useless. He fills my tooth and a few days later the filling falls out. He refills it and a few weeks later it falls out again!!!I have gone back to Dr Lall (2023) and must say. she has a much better attitude - I realise many people were paranoid about Covid and she was suffering with a neck injury in 2020 so I have empathy and compassion for her. She is still the best dentist.

Be very careful about going to doctors at NHC. Last time I was there the doctor prescribed R1600 worth of blood tests for chronic hypertension without giving me any indication of what the cost would be or why they were so necessary. He was also aware that I was under the impression that the tests would be covered by the PMB for the chronic condition. Discovery medical aid only covered R194.00 of the tests and advised me that 12 codes charged only 3 of them were paid by the prescribed minimum benefits cover. Now I need to somehow ;pull out R1406 to pay the pathologists before I get handed over. But who cares, the doctor and pathologist are rake it in!

I have to mention that the service I recieved at reception at the N.H.C. was exceptional, professional and efficient. Sadé is clearly highly capable and an asset to the N.H.C.

Dr Sauer is by far the best doctor I have ever been to. He picked up a deadly emphysema in my toddlers lung which would have been fatal. Two other doctors were not able to do so. He has helped my family with many medical issues and I can't express how grateful I am for his assistance and support over the past 11 years of being his patient. Just 2 months ago he picked up that I needed surgery. The specialist wasn't too keen on this but I stuck with his opinion and thankfully it was the correct one. Post op I am much better for it. N

Yet again this morning I phoned to try to book an appointment and as previously nobody picks up a phone . I did take it up with management before some 2 years ago and clearly nothing has changed . Good doctors but pathetic house keeping.