BMW Rustenburg

I work nicely being a windscreen technician, chips got stopped deeply without being cracked

The service department is totally pathetic. They never answer the phone and never get back to you unless you call them, they can't quote correctly even though they are supplying the parts. My car got a huge scratch on the side skirt while there and no one noticed it apparently.

Excellent service!

Lovely Dealership, Great people.

Poor service delivery...the phone to the service department is always ringing no one answers the phone and when they answer it's always a long story

Title: GOING OVER AND BEYOND CUSTOMER SERVICEI had terrible customer experience purchasing a new bike from KTM Revonia.Out of pure frustration, I called BMW and spoke to Jared. He listened to my ordeal with empathy, even though he was not required to do so. In 30 minutes, BMW offered me a more-favourable deal on my existing KTM, than KTM themselves. BMW offered to settle the KTM at the purchase price, and offer me a brand new BMW. This is way more than what KTM was willing to do for their own bike.Within no more than 8 hours BMW agreed to settle my bike, arranged and managed the entire transaction approval process, and had my new bike ready for collection.On my way to Rustenburg, last week Saturday (10/11/2018), to deliver my old bike and pick up my new one, I unfortunately hit a new road surface and had a horrible crash. I was 15 minutes away from the dealership.I called Jared immediately after the crash and after making sure I was ok he sent someone and arranged for the collection of my bike. He called and messaged me throughout the day to make sure I was ok. my wife and I are extremely grateful!I would like to thank Jared, a representative of BMW and BMW SA for the outstanding way in which my situation was handled. BMW turned my first time bike owner and accident nightmare into a pleasant experience.It is experiences like this that make BMW a premium brand, for which I am quite happy to pay a premium.Legacy Rustenburg BMW Motoradd, you have a customer for life. I look forward to you arranging my new bike when I am able to ride again.Thank you once again.11/01/2019Thank you for my new bike BMW. Awesome customer experience!

Nice staff.. friendly people..feeling good when you step in for anything..staff very helpfull

When I took my car to BMW, it was drivable and could start, and I brought it there for the same issue for which I had paid R17 000 eight months prior. I now paid R13 000 and received my car back, but less than 24 hours later, my car no longer starts, and I'm told it has a different issue despite having paid for a vehicle test.I have since been informed that I must pay a further quantity of money—likely over R10,000—for this new" fuel system that is in need of repair. I really drove the automobile around town for about 20 kilometers before realizing there was a fault that should have been discovered during a vehicle test the previous day. I don't like the services I received

Dropped car for service. Quick check in.

All I cn say is I love BMW I love the cars actually I love everything about it ❤️