Cell C Galleria Mall

HiTo whom it may concernDear management your stuff at the galleria store is good. But the best of them all is 1 of your sales stuff #TyronI've gone to the store on Saturday just to check on cash prices.I was greeted with a warm smile by himself and a girlThe way he spoke to me. I even forgot that I had gone to the store just to Check the phones cash pricing. I sat and listined to him and he offered me a contract which I was not really sure ofBut his product knowledge on the phone and package made sence as to why I should take a contact and how my h I would saveThat guy is too good the way he treated me. I though he was the managerHe's really good at what he does100%customer serviceWell doneTyron

Received poor service from a disinterested female staff member. Be it she was overtired or something else. We webt in to book-in an phone for battery fault. The book-in procedure was done without explanations and no papers were produced until we insisted there were surely something we had to sign as proof.Upon attempting to call today to checknon thevstatus of the phone ( have had no feedback yet ) they left the phone to just ring.This branch lets down a decent company with decent packages and network.

the two people in that shop care not interested in serving you or helping anyone that has a problem. I have tried twice with them and will NEVER go back there. Would rather go to the pav which is miles away but at least I get fantastic service with a smile.

I had a screen protector placed on it 4 weeks ago, after a week the cover lifted and I took it back the earliest I could 4 days later, they didn't have stock and said to come back a week later, unfortunately when I did go back they still didn't have stock, and didn't know when they would So I left my number, Ghelin from cell said he made numerous calls to me and sent messages, unfortunately due to the bad cell coverage in the area I work in I never got them. Yesterday I called in to see if they had stock before I made a trip going in.Today I went iin Ghelin showed me all the calls and messages he had sent me, relieved he kept to his word. Thank Ghelin for the efforts in keeping your customers happy and end service as friendly and kind.We all need a little kindness to help us through the days we feel a bit off. Small things go along way.Thank you

Absolutely shocked at the service at Cell C Galleria Mall today. The customer service clerk was rude and unwelcoming. I will never return here again and will now change provider as well.

Received excellent service from Adhiel. I think his surname is Bridgenandh. He was really patient with me especially since this was my first contract with CellC

So I have gone to your shop on Sunday confirmed that we can't do anything or paper work as they need to send the documents and that, that office is not available on Sunday felt like I got a bit of a brush off being an existing customer. To no suprice I never got a call back on monday I had too call..... And yet Tuesday have come and gone.... Thank Tamara for your excellent service.... Please advice why I actually need to stay with cell c. Does it really take so long to unlock a data contract to a top up. Must say your centurion branches are more helpful..... Really a waste of time and travel expenses....

So I have sent an email to customer services as per your request and I have not reveived any feedback.........I have been trying to solve an issues with regards to a contract that I signed for LTE.The service became unavailable in my area. So customer services told me to take my router to a branch to cancel the contract.Since Jul 2020 I have been dealing with this branch to help me with cancellation an refund. Now they are not answering my calls or emails anymore and I'm still waiting for my refund. If I ever had to go into this shop again, it would be way too soon.Really disgusted with their service.