Engen Cliffendale Motors

It'd be best to get your petrol attendants to repeat the amount they are told for petrol by the customer because this morning I asked to pour R200.00 petrol but he poured R300.00 petrol instead. Now I don't know how 200 and 300 sound the same but to him they apparently do even though I always enunciate my words to ensure that I am not misheard. The only reason I did not ask for a manager is because I had to go to work but what would have happened if I did not have the R300.00 that he had poured? And if it isn't this then I usually have to wait for quite a while to be helped even though there would be no cars pouring petrol. The attendants would just ignore my car. This is unacceptable!

I waited for so long to get service, even cars arriving after me got serviced. I decided to drive away and go to another station. There are a couple of other Engen garages and BP not far away from this one, rather go there. If the owners dont believe me, check your cameras at between 17h25 and 17h33 on Sunday, 12 February 2023

Car was cleaned 80% but I don’t appreciate my seat being flattened, my radio station changed, armrests being moved. Don’t know if they trying to show they did a good job but I had to reset everything

Absolutely the worst car wash in Pretoria. Without a doubt. Staff doesnt care. Manager (John) spoke to his own staff but no one is bothered. Doesnt look like they have any respect for him. Stay far far away if you want even just a 50% done car wash.

Friday win and Spin. Felt like a cild again winning a lucky packet. Desel price was better than other garages.

Worst service ever! Have no clue on customer service in the shop!

The only reason they get 2 stars and not 1 is because the sell Krispy Kreme Doughnuts. I stay in the area and from time to time have to refuel there. The only time you get fast service is when there are no other cars. Otherwise you will wait a couple of minutes before getting assistance. I rarely experience this at other Engen Fuel Stations.

Today was the second time I washed my bakkie at this car wash and never again, they can't even supervise properly to was6h the back of my bakkie. After my bakkie was there for 5 hrs they wanted me to take the bakkie back to the wash bay !. This is the last time this garage and the car was will see me !

Service with a smile, day or night, in the scorching heat or the bitter cold. The staff are friendly and full of energy, they always greet by name when they get to know you even if you just passing by you get a smile and an enthusiastic wave. It is refreshing to stop and fill up or pop into the shop to grab a drink or snack and have staff laughing and chatting. The premises are immaculate and well maintained. Well done to the owners and management and foremost the staff... you all super stars !! Stop in at this Engen garage sometime if you want to experience good service with a warm smile.

Always fill up my car here, after tonight, never again. Went to the kiosk to buy something, cashier saw me coming in, he was sitting on his chair, did not make any eye contact, slowly wiped his hands off, attending something else and still not say a word. He was not bothered at all. So I left.