Martin’s Funerals Northcliff

Thank you Anneline amd Ryno for your support during a very sad time. Dealing with State hospitals is not an easy feat. Thank you.

So very very disappointed in the services of Martin'sNorthcliff during December2022. After several calls and follow-ups by the family it was discovered that the documents were not dealt with properly with regards to the cremation.What a heartbreaking experience!!

Very organized company. Thank you

We received great service from Mannie and Annelie until after the service when their service fell flat. My dad was cremated without them letting us know the day prior to the event and I found out 14 days after the event. So no lighting a candle and honouring his memory as he was being cremated. I feel let down and sad that this happened and as a curtesy Mannie dropped off my dads ashes and said he had a gift for me to smooth things over and gave me corporate branded pens and hand sanitiser?? as if this makes it OK.

Amazing people

Ek wil in die eerste plek graag my dankbaarheid uitspreek vir jul dienste, want ek wil graag glo dat die res van julle dienste goed was.Tweedens, is dit met groot misnoe dat ek die res van hierdie epos skryf. Ek is baie teleurgesteld in die feit dat julle nalatig en oneerlik was oor die video-opname van my ma se begrafnis. Daar was geen alternatief vir my aangebied in die bywoning van my ma se begrafnis behalwe die video-opname nie. Ek voel dat julle nalatigheid my ontneem het daarvan om deel te wees van my ma se begrafnis. Julle daaropvolgende oneerlikheid is doodeenvoudig onaarvaarbaar en wreed.Ek vind dit moeilik om te glo dat individue wat in die begrafnis-industrie werk binne die konteks van Covid-19 hierdie nalatige fout kon begaan. Ek sou meer sorgvuldigheid en empatie verwag het. Covid-19 is ook al reeds vir ongeveer ‘n jaar die konteks van ons lewens en die begrafnis-industrie (soos alle ander industriee) het geen verskoning om nie die nodige, sensitiewe aanpassings in hul dienste te kon maak nie.Ek is ‘n Sielkundige van beroep wat in trauma & rou spesialiseer. Die noodsaaklikhied van ‘n begrafnis as een van die eerste belangrike rituele in die rou-proses is essensieel vir die aanpassing by die verlies van ‘n geliefde. Dis my ontneem.Derdens, versoek ek dat jy nie op hierdie epos reageer nie, want geen verskoning, verduideliking of alternatiewe proses kan die feit verander dat ek nie ‘n begrafnisdiens (opname) gehad het om my in my proses te help nie.Laastens wil ek jou daarvan verwittig dat ek uittreksels of ‘n opsomming van hierdie epos as ‘n negatiewe review op jul webwerf gaan plaas. Die motivering vir my besluit om ‘n negatiewe review te plaas is om ander mense/toekomstige kliente teen hierdie traumatiese ondervinding beskerm.Wickus Joubert.Toronto, Kanada

Martin's Funerals is walking the extra mile for families in their time of grieve. The staff is friendly, professional and very helpful. Will definitely recommend them.

I highly recommend Martin’s Northcliff after receiving excellent service from them in the handling of my dad’s funeral service and cremation. Rhyno and Annelie were very empathetic, professional and handled everything for us from start to finish.When you are going through the motions of losing a loved one, empathy and understanding goes a long way, and we certainly received this from them.Thank you guys.Matt Koury & Family

I never thought I'd be writing a review about my dad's funeral so soon but here I am and there was Martin's Funerals Northcliff-specifically Mannie who works there. I received excellent service throughout the whole process from organising the service, after service venue for eats and drinks and the cremation. This was done in 2 days. Mannie was so respectful, understanding and supportive throughout the process. He really did make me feel important and part of his own family. Even though Martin's Funerals is a primarily Christian based funeral home, I asked for a non-religious service as my dad wasn't part of any specific religion. This was not judged and everything was planned with love and care nonetheless. The hall in the NG Kerk Weltevredenpark was prepared for my dads service and all went smoothly while there and during the live Youtube feed for family members who couldn't attend. People as far as Australia, Canada and the UK watched and commented on how good it was. The after service eats and drinks also went smoothly and was overseen by Martin's Funerals employees until all of us left. They helped with everything and was on standby the whole time. They made my worry and grief a little easier knowing that everything was being handled so well. Thank you Martin's Funerals Northcliff and Mannie - stellar service!