Mediclinic Morningside Hospital

I had such a positive experience at Morningside mediclinic for a day surgery, amazing kind staff, very helpful when getting my medical aid approval. The nurses were great and I appreciated when on leaving my medication was all already ready to go at the pharmacy.

***ORTHOPAEDIC WARD*** date 12 January 2023I have never been in such an unhappy and unprofessional environment. From the way your nurses speak to patients to the delays in issuing medicine on time (which was never)Your nurses lack care and compassion. It’s almost as if they are extremely unhappy to be here and take it out on their patients due to their own personal work issues which they openly discuss amongst each other.They hire temp nurses from public hospitals that’s don’t understand the patients history and it creates panic for everyone.Never the less- people come here to seek healing and help, to have a nurse tell a patient “I only have two hands what do you want from me?” Is just so sad to hear. The lady was afraid if she didn’t get her meds on time she would go blind and that’s the response you give to someone who is afraid?This is one place I will not return to be admitted. Humanity has failed us again.

I am typing this from the surgical ward. I am leaving tomorrow even if my Doctor doesn't discharge me. I was admitted at 1 pm and the time is now 10 pm and I haven't eaten. I was told that food was served when I went for my MRI scan. Wow. I haven't been given any medication since I got here yet I am dying headache. I am sure I would get better service from a public hospital

Our son needed an appendectomy on the 31st of December 2022. The ER staff, from cleaners and porters to the nursing staff and doctors, were friendly and helpful.He was then admitted to the peadiatric ward and we had a similarly good experience. Wonderful nurses and great doctors (thank you Dr Grieve and the aneathetist who made my son feel relaxed and calm)!

My husband was booked into the Surgical Head and Neck Ward on 13 June for an emergency op. Brilliant attendance by nurse Cynthia Phiri and Nadhir. Both were professional, great communication at all times and treated him with such compassion!! Thank you to you both!!

Excellent care from Martenity ward nurses. All of them are friendly, patient and compassionate. Best place to give birth.

Terrible experience in the ER. If you have a medical emergency DO NOT GO HERE, you will encounter dismissive staff and nurses and all round awful interactions. I was in distress when I arrived and had my blood pressure and glucose checked and since that apparently was fine I was left to sit shivering and shaking for over 2 hours not knowing what was happening to me, no help at all. My partner tried to find out what the procedure was and was told that the nurse had told me the procedure already so she didn't have to explain to him again, really! I wasn't in any condition to take in procedural instructions and the nurse was disinterested and quite rude. After 2 hours of waiting we left, I rather risked going home and then having to go to another emergency room than sit there. I am in disbelief at how terrible this hospital experience was.

My surgeon was excellent and post Op care was also great but then someone steals my overnight bag!? That's so poor I don't know what to say..4 March update : Okay, I am very happy to say that after a week my bag has been found by nurse. Still slightly odd for me but can say that my overall experience with staff at the clinic is really excellent so I'm upgrading my rating to 4 stars. Thanks so much to those people for amazing care!

On the 13th of June my 84 year old grandmother was admitted into the medical ward and on the 14th of June her phone was stolen from the medical ward and the sister that was on duty was sister Naomi we have filled out an incident report and await feedback. Security is just not good enough in this hospital. This is absolutely pathetic. The hospital should replace the phone that was stolen and buy her a new one. Going forward security needs to be on high alert.

Excellent service delivery from the security, to the porters, reception staff, nurses, doctors, surgeons and other professionals. It has been an unparalleled hospital experience for me. Every single person I engaged with was kind and helpful. And I am so grateful, I feel that this overall treatment has treated not just my body but my soul too.