La Petite Laundry Stellenbosch

Great service, they picked up my laundry and dropped it off the same day- in a plastic bag to protect the clean clothes. Very friendly and tranparent about prices! Thank you :)

If possible I would rate them ZERO stars.Coming from a strong Elite Hospitality background, I am well aware of customer service. I am also intune with the type of service and the money you pay for it aligning with service expectations. So in essence, I won't hold my local Baker responsible for failing to deliver me a  Michelin star service.But this experience that I have had with this laundromat has been going on for over 10 weeks. In essence, I had 2 carpets sent in for their annual cleaning at a local laundromat. They said it would be ready in a week,  6 weeks later, I had made 3 personal visits to the laundry and called 3 times to find out what was happening. I was just told the 3rd party carpet cleaners would deliver it, this happened twice and was never delivered.At no point was I contacted back, the owner of the laundry Bernard, only after week 6 informed me my carpet that had been professionally cleaned numerous times before was damaged. He came to my house and showed me the edge carpet  damage, that was now stained red.He immediately took blame for the lack of service and contact, but that is where it stopped. He promised to take my carpet back to the 3rd party cleaners, and later informed me formally via a letter that him and the 3rd party do not take any responsibility in the damage and I won't be reimbursed for thr R3500 worth of damage.A further 4 weeks later, I still don't have a carpet, no refund and no communication. I sent him a video of my 2nd carpet that was cleaned"-when I rinsed it in the bath tub

Most reasonable prices in town and I've never seen a single crease on the clothes they give back to me

Worst service. Waited over 10 days for my curtains, each day they are telling me it will be ready the next day.

Excellent Same day services. Collects & deliver. Very Good Priced.

Great service.

Only reason I rate it one star is because I can’t give it 0, not only can they not wash clothes properly but they loose items, promise to find it and when they don’t find it they don’t answer calls or even get back to you. Please for your own sake don’t use this laundry.

Pathetic laundry service!

Worst laundry place ever...They lost my pillow cases and don't return calls nor refund you for what they lost.Oh laundry comes back damp, smelly and still dirty.You don't even deserve one star for this rating I wish I could give you you negative stars...

Very accommodating for last minute fixes. Very friendly and efficient service