Kraaifontein Clinic (Community Health Centre)

The worst service provider, you could literally die in the queue while nothing is happening. Place is very dirty too for a hospital, rats everywhere. Disappointing facility all round.

I would like to express my utter disgust with this hospital for treating my parents with such disrespect yesterday on the 9/02/2022, we dropped my mother off at 7am and she was only assisted at 3pm the afternoon after sitting there for almost the whole day! the doctor that helped her eventually, he put her folder right at the bottom of the pile to help other people first. she was asked if she had made an appointment which she was told she didn't have to she can just come. I understand fully that they follow an appointment system but what are you to do when some of the staff is clueless and give you the wrong information when you ask. my mother's blood pressure was sky-high by the time the doctor eventually saw to her, she told him the purpose of her visit and he was not very obliging to assist her and dismissed her with providing her with sticks to push in her ear herself which she can cause more damage instead of assisting her with the issue. To cut a long story short she waited a whole day at this place for this kind of treatment, didn't eat or drink anything for a whole 8hrs of sitting there, I'm disgusted to say the least. This is the way our senior citizens are being treated. This doctor made my mom wait whole day only to treat her within 2minutes to tell her to treat her own ear. this is inhumane!:(

My 16 year old sister and mother was there last night around 1 due to my sister's severe posterior nosebleed and they were hardly helped only took her blood pressure which was sky high and they had to sit outside waiting to help for 9 and a half hours which is totally not right for any human being to go through please work on faster service.

We were there for a trauma incident. The doctor (Dr Eloff) was very friendly and thorough about the patient's history. The nurses (and all the other staff) were all very friendly and approacable. The best service I have experienced at a state funded clinic.

It's very busy and overcrowded. We were lucky, my mom is very old and we got helped really quickly. The staff at the psychiatric section we went to were amazing and we didn't wait long. It was a mission to get the doctor to sign her prescription though and the queue at the pharmacy is very, very long!

Management of this hospital needs to teach communication skills to the stuff, especially the ones at reception. Very rude i tell you. There's thing called Batho Pele and they know nothing about it.

I don't even want give this place a rating, 2:53am in the morning there's no patients but my wife still has to wait 30 - 40 minutes for a doctor. I have to wait outside in the street, the parking area is empty but I am not allowed to park there. This is an unsafe area especially this time of night,but who am I.... They're so concerned about your well-being but not concerned about your well-being