The HPFactory

Great Service!I took my 07' 335i in for a Carbon clean and so far I am very impressed with the results, with the windows closed my car idles so smooth now. I step on the gas just a little because I keep thinking my car has died that's how smooth the idle is now!Marchand makes the whole experience so convenient, I dropped off my car at around 9am, I was then given a ride in his M5 (First time in a M5) :) he dropped me and my girlfriend off at Monte Casino while they were busy with the car, Once they were done he came and picked us up again.He then explained to me how the carbon build up happens in these direct injection engines, he also gave me a lot of advice on my car and the motor, he is really such a great guy with a great amount of knowledge regarding these cars, when I started the we had a oil level light popped up he topped up my oil at no extra charge, as we spoke about the car he also showed me what type of injector cleaner I should be using and even gave me a bottle at no charge, can you believe that? FREE stuff? What? he is definitely a guy that just wants to help out motoring enthusiasts and petrol heads, I would definitely Recommend Marchand and the HP Factory and remember if you have any type of Direct Injection Motor with more than 50k km's you definitely have carbon build-up and need to Contact The HP Factory to do the Carbon Clean

Carbon cleaning done on a 135i N55Marchand and John are such pleasant guys, they have an abundance of car knowledge and not only share information about your car but advise you on what will be best. They take care with client's cars and their aftersales service is great.My car feels much smoother through the rev range after carbon cleaning, I was also sent before and after pics to see the difference. I will be doing services and other maintenance through Marchand going forward. If you haven't already tried them, give them a call for a quote and you won't be disappointedKeep up the great service guys!

Very professional and knowledgeable car service centre. Highly recommended.

HP factory refurbished my turbos for a whopping price tag. The turbos blew again and I requested them to sort it out they refused saying the warranty was outdated, even though my vehicle was parked in a shed for a year from the beginning of lockdown due to a timing chain issue. Rather use a reputable service agent.

I am happy to have been served by Marchand, the proprietor and lead Mech here. He has the best service and is brutal honest about the state of your unit. He goes out of his way to give advice even when that advice may deny him the opportunity to make money. He did call an uber for me back home so I dont have to stay all day waiting for my car to be finalised. The parts he replaces are the most genuine and the price of the service is nothing you will find anywhere in Johanesburg. Try his workshop and you will definitely thank me later.

Friendly staff and nice atmosphere

Great service. Affordable and professional. Thanks Marchand - work is always above par, no overselling or fibs. Great service center for German cars.Had my vehicles serviced through HPF now for a few years. Exponentially cheaper than going to stealerships and much safer than fly by night service centers. Tells you straight what the issues and what can be done. Even goes as far as making suggestions in order to save you hassle or money later on.Truly great service center - oh also if you want vrrrpha he and his team can sort you out or at least send you in the right direction.

Excellent service provided by owner Marchand. Professional honest advice.