Willow Haven Retirement Village Clinic.

Quaint village

NO OXYGEN IN FRAIL CARE/ CLINIC.MY DAD STRUGGLED TO BREATH. THEY INFORMED MY MUM IF WE CAN OBTAIN DR PRESCRIPTION THEY CAN GIVE OXYGEN. AFTER NUMEROUS PHONE CALLS/ MESSAGES/ WHATSAPPS I OBTAINED A PRESCRIPTION. WHEN I EVENTUALLY COULD GET HOLD OF EMPLOYEES THEY JUST INFORM ME THERE IS NO OXYGEN.I HAD TO CALL SAFECOM JUST SO THAT MY 90 YEARS' OLD DAD COULD GET OXYGENTHEY TOOK HIM TO HOSPITAL WHERE HE PASSED AWAY -ALONE. HE COULD HAVE PASSED AWAY IN HIS OWN BED, OWN HOME WITH LOVED ONES WITH HIMTHIS IS NOT ONLY SCANDALOUS BUT UNACCEPTABLE!!!!!THE MANAGER EVEN CAME TO ME AND YELL AT ME!!! I FORGIVE HER AND ASK FORGIVENESS FOR BEING RUDE TO HER AND LADY AT FRAIL CARE.I AM VERY SAD ABOUT CIRCUMSTANCES AND WANT TO WARN PEOPLE....THINK TWICE BEFORE GOING TO A RETIREMENT CENTRE THAT DOES NOT EVEN HAVE OXYGEN WHILST HAVING MUMEROUS VERY OLD AND FRAIL PEOPLE IN THE RETIREMENT CENTRE!!!!!!!

Very nice place to retire

Good retirement home

love it

My sister stayes at this astablisment

Older retirement village but had much more space as a result, well maintained, good service from staff.

This place is a PRISON, not a haven. Disabled residents are not allowed visitors, even from close family. Security guards are AGGRESSIVE and VIOLENT, shouting profanities. Avoid at all costs.

Amazing