Bosch Car Service The Garage Hillcrest

Took it in with failed brakes. Was a simple brake fluid line leak. Quoted 5.9k. So I took it somewhere else where they did the job for 2.5k.Reception staff are pleasant. I was charged for diagnostics, not stripping.

Had my Ranger 2.2 turbo replaced at Bosch, they did an amazing Job, its driving better than ever, and Terri kept me updated every step of the way, her service is excellent!!!

I am very satisfied with their service! The Workshop Manager, and Receptionist were very helpful and friendly. The workshop is very neat and organized, and I am very impressed with their customer service! I will definitely use them again. Morné Saunders

Car had the following faults: cruise control not available, engine light, abs lighr and gearbox fault. Was quoted about R88K, I opted to take my car to a specialiast where I was quoted R40K. Bosch offrered to do the job for R59K. I gave them a green llight. They discovered other faults during the repair, cost increased to R76K. I paid them. Took car, within 5 KM, cruise control light came on. Drove it back. Bosch said we should take it to the auto electrician but car is fine. Tried to drive car within 60 KM , all lighrs came back (engine light, gearbox fault and cruise not available). Took car back and now states that I have to paid R4k for stripping as there is a fault with control plate. I wrote to them asking to consider that its an identical error mesages, they should not charge me R4K for stripping as I have paid them R76K for the same error messages.I feel cheated and they could not tell me what was actually changed or repaired in the gearbox. They are reluctant even to tell who repaired the gearbox.I have lodged my complaint with RMI. H

Five Star Service. Thank you for speedy assistance and feedback. Monique kept me up to date and also checked up on me afterwards. Vehicle is running smoothly. Thank you, Bosch Team!

I cannot stress this enough. These guys are the best at what they do! I sent my VW for a full major service and they quoted much cheaper than what Vw quoted for just a simple oil change and checkup. My vehicle also had a misfire issue which they resolved at no extra cost. I later had an unrelated issue with my sensors, and they fixed it quickly. If you want a business that will know and care for your car as much as you do. These are the guys to go for. Communication is excellent. They won’t do any repairs with your confirmation, so there are no surprises. Also a bonus, the vehicle is always cleaned after every job. So yeah, that’s great

The entire experience was amazing, from A-Z, from the team that worked on my vehicle to the admin staff that processed everything.Through the process I was notified as to what was going on with my car, and I can happily say my car performs like a dream.When I picked up my vehicle the team took me on a rundown of what i might possibly need to fix in future, which gave me peace of mind.Thank you to the team at Bosch Hillcrest, will definitely be seeing you at my next service!

Worse service ever,Towed my vehicle to Bosch in Hillcrest and the problem was my forward gear. There was not report issued then they decided to call the gearbox specialist.The quotation was R186000.00My car was not stripped and the diagnostic report was not issued. I need some clarity on how they got this R186000.00 from.I waited the whole week for the quotation.I couldn't get a car hire because of that quotation, I had to pay from my pocket to tow the car somewhere else because of their poor service. All the inconvenience. The quote that I received after I moved rhe vehicle from them was R22800.00. I need answers or else I'm taking the case further.

Consumer Beware!!Bosch gave me very friendly, professional and expedient quotations. They seemed to be very accommodating too.If you are someone that takes a quote at face value without doing your due diligence then you will find Bosch car service Hillcrest to be very good. If however you do your research you will find them to be extremely expensive.My first dealing with them was in 2019 when my diff motor apparently needed replacing. The jeep dealership who did the diagnostics quoted me R34k to repair it and Bosch gave a quote of R42k. I took it to an independent auto electrician who serviced the part and charge me under R2000.My second experience was in 2021 when my car alternator went and the car needed to be towed. It was towed to the same Bosch dealership. They quoted me R33k for a new alternator. I phoned jeep myself (their dealership is approx 700m from Bosch) and with one call ordered a new alternator for R23k. Jeep were horrified with the written quote I showed them from Bosch. They delivered the new alternator to Bosch with no charge either.When I queried Bosch about the very high charge for parts, they replied that they were fully entitled to charge a 25% handling fee on any parts ordered - in this case R5000 charge on one part that was ordered by one telephone call of 3 minutes, and this was considered acceptable to Bosch Hillcrest.Their labour costs were also expensive.I emailed Bosch head office to inquire on their billing policy for parts, but never obtained any reply.Phone around before you accept any quote from Bosch car services Hillcrest.