Crumpler Luggage
61 Reviews
- Wednesday10 AM–6 PM
- Thursday10 AM–6 PM
- Friday10 AM–6 PM
- Saturday10 AM–6 PM
- Sunday10 AM–5 PM
- Monday10 AM–6 PM
- Tuesday10 AM–6 PM
About the Business
Stores | Crumpler | Crumpler Stores in Australia, Singapore and Malaysia
Contacts
Call Us
+61292618303
Shop RG5/6, 500 George St, Sydney NSW 2000, Australia
Hours
- Wednesday10 AM–6 PM
- Thursday10 AM–6 PM
- Friday10 AM–6 PM
- Saturday10 AM–6 PM
- Sunday10 AM–5 PM
- Monday10 AM–6 PM
- Tuesday10 AM–6 PM
Features
- Wheelchair-accessible entrance
- Credit cards
- In-store pick-up
- In-store shopping
- NFC mobile payments
Recommended Reviews
Eric L
12.10.2023
Crumpler Luggage
Disappointing service. The guy was really unhappy even though I was purchasing a bag. He was rude and didn’t bother answering my question. Like the previous reviews, he just cared about his own stuffs and looking at phone, acting busy. When I was making my payment, he just threw the bag (that I’m purchasing) as well as mac keyboard. Dude needs to learn basic manners
Jacky Tsang
03.10.2023
Crumpler Luggage
The staff are usually very helpful when purchasing their products. However, when I tried to get my bag repaired, they left it at the back of their storeroom for 2 months and forgot about it. It has now been 4 months and they continue to be bad with email replies and continue to delay returning my bag. I will be taking this further.
Robert Schafer
25.09.2023
Crumpler Luggage
Do not believe their warranty ... It has now been 6 months to get a wheel replaced on my Wellington Heist. I have spent well $5,000 on their brand for full sets of travel luggage (his and her) and other bags as gifts for overseas family. You would expect that they keep their word. Over the last 3 months no response to emails or information on what is happening to my bag. Now hers has the same issue of a broken wheel!!!! The brand has gone down the tube since its takeover. Shame on you!!!
Hugh McIntyre
23.09.2023
Crumpler Luggage
Crumpler is a fascinating Australian company with a rich heritage. 25 years old this year, their Sydney flagship store at the Galeries nods to their Melbourne beginnings with brick walls and scaffold like fixtures. The bags are both functionally and form focussed, featuring simplistic and simple design packed with specific features for travel, work or causal use. Crumpler always updates their ranges with pops of colour which seem to always be changing! Staff are fantastic and always willing to help find the best solutions.
Benjamin See
10.09.2023
Crumpler Luggage
Looking for a new commuter backpack. Came into the store to decide between a few options. The staff were talking to themselves about their weekend despite seeing me walk in. There was a family that was of ESL background that were self helping. A little disappointed that there wasn't a remote attempt at providing customer service even after 10-15 minutes. A Timbuk2 or Aer backpack it is.
Sebastien A
23.08.2023
Crumpler Luggage
Good selection of bags, but unreliable opening hours. I have visited this place 3 times in the morning, during opening hours, only to find the shop closed and a sign saying “back at 2pm”. What’s the point of a retail shop if we can’t visit it ?
Tom ZHANG
12.08.2023
Crumpler Luggage
like the bags. I have purchased a few over the years. Good quality and very practical design.
Erwin Wong
25.07.2023
Crumpler Luggage
Poor customer service, I bought three bike bags and need no explanation and he served me and put my purchased in the bag that’s it. He probably busy can’t wait to move on another big sale. This is the worst service I receive after so many years buying crumpler product. Sydney Store
Ruby Stevens
29.06.2023
Crumpler Luggage
Really poor customer service considering how expensive the products are. I was ignored for 10 minutes before being served, and then when I was served the staff member was distracted and kept moving boxes etc around without really acknowledging me. He was very uninterested and it wasn't a pleasant experience.I had also come in a few nights earlier and a different staff member was there. He just remained on his phone the whole time and completely ignored me.I hope the bag is better than the service!
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Shop RG5/6, 500 George St, Sydney NSW 2000, Australia
Crumpler Luggage