Caterlynx Catering Supplies Jhb

Best in catering business

In the catering business...I find Caterlynx offers the best quality..service..and deliveries...

Just concerned that Caterlynx have gone broke. I placed an order, paid for it and have heard nothing. Does anyone have any idea of their situation at the moment?

The receptionist was friendly and helpful

Great service and great prices. Jakes goes out of his way to assist me, always a pleasure to work with him.

Terrible service placed and paid for an order I want to collect. Jhb branch most unhelpful cannot even be bothered to try and contact warehouse to find out when my order will be ready for collection. They close tomorrow and by the looks of things wont be getting my order before closure. Totally unhappy with this service.That's very frustrating for you to deliver at my office I have been on leave for a week and specifically chose the option to collect from your warehouse. I will redirect the collection to where you delivered the goods.

Incompetent serviceRequired equipment that performs a specific function. Two different sales assistants confirmed that the equipment they have quoted for will satisfy my needs.After the ETA that changed 3 times, I got quotes from other suppliers and a trustworthy source confirmed that the items Caterlynx have quoted for cannot perform the specific function that I required.No one made an effort to keep me updated - I had to constantly phone and email for feedback. I have been wasting my time, waiting for equipment that won't satisfy my needs.I emailed Caterlynx about the issue and got a response from Jose. He did not apologize for the mistake that was made by 2 members of his team. He did not apologize for their inability to inform and keep me updated. Instead, he makes excuses for his staff being new" and patronizes me by explaining what "ETA" stands for. The team will only be as good as their manager (owner)."

Not very help full and made as if they look on the pc to see if stock was available. I think she do not know the product. If you advertis on your website then keep the stock or you must be able to help the customer just lift up your shoulders is not good enough. Will not recommend this place.