The Big Byte

Not good at all.. over charged and under delivered, used fake generic parts. Never again!!!

Do not recommend. My iPhone screen needed to be replaced a couple of years ago. Was charged a huge amount of money, only to find out recently he used fake and cheap parts to replace my screen. Can highly recommend the Repair Desk (central Hermanus) who sorted out this mess

Outstanding. Friendly, competent and professional service.

Craig is endlessly helpful and clearly very expert in sorting out problems with Apple devices.Thank you for saving my data, music & photos.Best Wishes

Thank goodness for The Big Byte. A clean little Apple-loving shop in the sleepy beachtown of Hermanus saved my 3-week vacation after a brand new US iPhone turned off suddenly and wouldn't do anything again.... While no real work was needed on the phone - the owner did a reset which worked like a charm and lost no info, then charged me nothing. I would never have gone here based on the rating, but after the hotel recommended him (and with no other option!) - I am so glad I did. Have a feeling the two negative reviews that make the rating so low aren't real (see the owner's reply to them)! Believe me: 5-stars.

Great individual service....Craig knows exactly what to do with your computer or cellphone when broken or have to get an upgrade!

Very friendly staff, helpful and understanding. Would definitely go back!

Just want to say a huge thank you for helping my Aunt this week. Replacing the battery of her iphone6S in good time and not over charging her. This type of service will go a long way. You will be the first we recommend!You have life long customers from us.

On behalf of R. Kruyswijk: The workmanship of The Big Byte is not whatsoever up to standard of Apple products. Waited 6 weeks for a bodge repair that was carried out carelessly and incorrectly. The iPad was returned in a worse state. Unreliable and misleading communication from the business owner. Would not recommend their service at all.