South African Revenue Service

Services are very difficult since you have to queue for each and every query you. You cant just resolve two queries at ones

Oh the arrogance of these guys!!I need a Tax Status for new business, so I went to eFiling to obtain. To my amazement, my status was NON COMPLIANT under the Registration" heading. Upon investigation

It's difficult to get any assistance from sars.

I called in to the call center and I was told I am caller number 1 thousand something I waited on the phone for 2 hours, just image and then they phone dropped automatically, this is unacceptableExtremely bad bad service of Sars!! If I could rate no stars I ws going to

This is a work space, it's Sars Head office.If you need customary services, please be advised to go to CBD Pretoria

Going for assistance to SARS is always a nightmare to me, however, thank you to Bafana (the supervisor) who very patiently assisted with my query. I must commend him for not giving up until he was sure that I was happy with his explanation!

i have had a nightmare experience with trying to register with SARS efiling. I started the SARS efiling Registration before 23/07/2014 because my banking details had changed the running back and forth between the call centre and SARS offices started. I had to go to a SARS office to hand in new bank statement as proof of change of banking details. I could not sit for more than Two hours at Randburg SARS as I had other engagements so I left and two days later went to Johannesburg. they failed to to assist me they said i must submit my bank details online. The call centre the next day could not help me they said I must go to a SARS branch to change bank details. I went to Orlando SARS office on the 06/08/2014. Orlando SARS assisted to change my banking details and gave me a print out with reference number. I had also given Orlando proof of residence which I had previously faxed to SARS on 29/07/2014. I gave it again. On the 16/09/2014 i managed to Register for the second time after bank details were changed. I scanned and faxed all my details> my efiling was removed a few days later bcause i did not scan the proof of residence to SARS the Third time around. I re-registered for the FOURTH TIME on the 20/10/2014 on efiling and faxed AND SCANNED the new BANK statement Proof of RESIDENCE copy ID. ON THE 23/10/2014 MY efiling profile has BEEN DECLINED. THE CALL CENTRE AGENT SAYS ITS BECAUSE I MUST GO TO A SARS OFFICE TO HAND IN MY BANK STATEMENT. WHAT THE HELL IS GOING ON!!!!!!!!

SARS: The hand that take the food from our tables so that the politicians can steal it.

A very heartfelt and sincere THANK YOU to the Commissioner's Office, Mr NKWANA and all whose EXAMPLARY service is SOOO appreciated!

Thank you Elize Hugo from SARS Pretoria CBD. You were very patient and helpful. Really went the extra mile, as I have been struggling with this issue since 2016.