Villa Simonne Boutique Hotel

I have never been so DISGUSTED in a hotel in my life.We booked 11 rooms from the presidential to the standard rooms months in advance for some wedding guests to stay with us over night and enjoy breakfast with us.The presidential suite was obviously something I was so looking forward to on my wedding night and was just completely disappointed.The ceiling was falling apart, the jacuzzi didn't have water in, the bathroom heater didn't work, steam room didn't work, cigarette burns everywhere, mould and filthy bath, the TV didn't work and neither did the airconditioning.I understand there was loadshedding from 8pm - 10pm but we didn't have power all night. The receptionist kept coming into my room without permission as well as calling the phone once I had kept the key in the door to keep it locked. After telling her multiple times that she needed to wait for my husband to get to the hotel as I did not feel comfortable dealing with her.The handle to the patio door fell out in my hand thank goodness I stopped the door before being locked outside with a handle that didn't work.One of our guests stayed in a cottage filled with mould, leaking ceiling, no power AT ALL and they were refused extra blankets and told they could have a free can of coke instead.Now I could go on for ages about everything wrong with this place and why I WILL NEVER BE BACK.Here's what made my decision set in stone. When speaking to the manager and I presume owner. They had told me that I needed to understand that the load shedding had destroyed their DB box (a completely different story to what the electrician told me).We needed to understand that is was a freak accident and has never happened before but now going through other reviews I see this is yet again another lie. I also do not understand how mould can be blamed on loadshedding? I'm sure if any health inspector was there they would be horrified.Villa Simonne your hotel is disgusting, your staff is unsettling and your management needs to be trained.Do better.

This venue was a breath of fresh air after a bad experience with another local hotel". The staff were friendly and accommodating especially since we had to leave early and arrive very late! The garden is a very pretty place to just chill with a coffee! Beautiful scenery in the garden and there is a lovely pool for the warmer days! Best of all is the tortoise that roams the garden ! Styling is a bit specific and might be to a particular taste but it is lovely over all!"

Stayed over on the 26 June 2022 for a friend's wedding. We had stayed in the little cottages on the outside. Firstly it was during load shedding. Power to come on at 10pm. Power was off and on all night - Generator only for the reception room. My room was freezing cold and requested another blanket. I was told unfortunately the bedding supplied is all they have. And offered a complementary coke because my needs could not be met. Roof was leaking. Mould in my room. No hot water and aircon had no remote to work. Very very unhappy in the service. Absolutely amazing staff going the extra mile but place needs a serious readjustment!!!!!!!!!!

Friendly staff, great place, beautiful rooms. I just love the place

What an amazing hidden gem located in Houghton. Close to major shopping malls and the highway. The staff are incredibly friendly and helpful. The hotel is clean. What I love most about it is the fact that it reminds me of being on one of the Greek islands. It is extremely tranquil. You definitely would not think you’re in the hustle and bustle of Jozi. A lovely getaway for those who want to just relax and detox from all the stressors of life.

Thank you for an awesome experience. Great food and a really tranquil venue

A great place for intimate getaway. We had a good time celebrating a birthday party of a loved one with good service from the Hotel's team.Thank you so much and keep up the standard

A unique hotel with friendly staff and a hospitable owner. Every room has a unique flare unlike any hotel I've seen before and it has a unique setup which is perfect for private functions and events of various shapes and sizes. Attention to detail makes it seem like an endless sensory exploration within the spaces.Definitely a must try if you're in Johannesburg.

I have bad experience at this place,firstly on arrival at night the bedding linen was alot of blood stains,then I went out wait almost 30min at the gate been lockout,you dont get a gate remote you like in a jail where you need to ask for the gate to be open and close,and then the bar lady just look at me and never assist me me,the pictures they advertise look good but what you get on arrival is terrible they almost obbed me at the gate because of waiting for the receptionist to open the gate

Great place, excellent value for money.Beautiful gardens and in-house restaurant.Try to get a room near the pool, it's absolutely insane in the mornings as the sunlight reflects of the water, right into your room, creating the artsy feeling.The staff is incredible, especially Hazel, she's an absolute sweetheart. There's a special place in heaven for people like her.Thank you once again for your hospitality.