Future Factory SA

HIGHLY recommend Future Factory SA! Excellent customer service end-to-end from Jason and the team who kept in regular communication and delivered professional service at every step. We had a very unique, complicated hand-crafted wooden car for a VIP gift that needed 8 areas of engraving (including 5 specific brand logos) within a very short lead-time and the team went out of their way to make it happen for us (despite load-shedding); even finding solutions to areas that couldn't be engraved as expected. The finished product is exceptional. The engraving added huge significance to the artwork and made it something we know will be cherished for generations. THANK YOU TEAM!

I recently had the pleasure of working with Future Factory SA, and I cannot express enough how impressed I am with their exceptional service and precision craftsmanship. From the moment I reached out to them for assistance with cutting a piece of acrylic for my aquarium lid on very short notice, they went above and beyond to ensure a seamless and satisfying experience.First and foremost, the customer service provided by Future Factory SA was truly outstanding. The team members I interacted with were not only knowledgeable and professional but also incredibly kind and accommodating. They patiently listened to my requirements, answered all my questions, and provided valuable suggestions to enhance the final product. Their genuine dedication to customer satisfaction was evident throughout the entire process.One aspect that truly amazed me was the super-fast turnaround time. Despite my urgent request, Future Factory SA efficiently managed their resources to prioritise my request. They clearly understood the importance of time sensitivity and worked diligently to complete the acrylic cutting with remarkable speed. I greatly appreciated their responsiveness and ability to meet my deadline without compromising the quality of their work.When it comes to precision detail in craft, Future Factory SA exceeded my expectations. The cut piece of acrylic they provided was nothing short of perfection. Every angle, curve, and dimension was flawlessly executed, resulting in a seamless fit for my aquarium lid. The attention to detail and commitment to delivering a high-quality product were truly remarkable. It is evident that Future Factory SA takes immense pride in their work and strives for excellence in every project they undertake.I highly recommend Future Factory SA for any acrylic fabrication needs. Their kind customer service, super-fast turnaround time, and precision detail in craft are simply unparalleled. The experience of working with them was not only efficient and professional but also enjoyable.

Jason and team are fabulous with a service ethic harkening back to days when this was a priority; how refreshing! Order processed rapidly and delivery prompt.Highly recommend.

Jason , Thank you i have to admit you are awesome and have excellent customer service, You made it sound sooo easy , you immediately assited me with designs and the very next day i received my template with my design for my bar.I can recommend Future factory for any laser cutting work!Thank you Jason my bar is going to look stunning.

We had a very urgent job for Future Factory SA in engraving a logo on 48 shot glasses and required a very quick turn around time. Jason and Future Factory Team rose to the challenge and delivered. We so appreciate the effort and the end product. Well Done and Thank You

Great service, needed custom work done with no issues. Great quality work and materials and perfect service with delivery to anywhere

I recently had the pleasure of working with Future Factory SA, and I must say that my experience with this laser engraving company was nothing short of exceptional. From start to finish, they demonstrated a level of professionalism and craftsmanship that far exceeded my expectations. If you're in search of a top-notch laser engraving service, look no further.From the moment I reached out to Future Factory SA, Jason Stander was prompt, attentive, and knowledgeable. He took the time to understand my vision and requirements, providing valuable suggestions and insights along the way. His exceptional customer service made the entire process seamless and enjoyable.The quality of their laser engraving work is truly remarkable. Whether it was intricate designs, detailed text, or personalized images, Future Factory SA executed each project with precision and finesse. The laser-engraved products they delivered were nothing short of stunning. The level of detail and clarity achieved on every piece was absolutely remarkable. It's clear that their team possesses a keen eye for craftsmanship and takes great pride in their work.One aspect that truly impressed me was the range of materials that Exquisite Engravings was able to work with. From wood and metal to glass and acrylic, they showcased their versatility and expertise in engraving on a variety of surfaces. Their ability to bring out the unique qualities of each material while ensuring a flawless engraving is a testament to their technical skills and commitment to excellence.Not only did Future Factory SA deliver on quality, but they also surpassed my expectations in terms of timeliness. They met every deadline with ease, ensuring that my engraved products were ready when I needed them. Their efficiency and attention to detail contributed to a stress-free experience, which is priceless when it comes to personalized gifts and business projects.Furthermore, I was delighted by the overall value for money provided by Future Factory SA. Their pricing was fair and competitive, considering the level of craftsmanship and personalized service they offer. They genuinely care about their customers and strive to deliver the best results within a reasonable budget.In conclusion, Future Factory SA is an amazing laser engraving company that excels in every aspect of their craft. Their exceptional customer service, unmatched craftsmanship, and prompt delivery make them the go-to choice for all your laser engraving needs. I wholeheartedly recommend their services and look forward to working with them again in the future.Bravo, Future Factory SA, for setting the bar so high in the laser engraving industry!Kind RegardsVeenay MungalJHB Woodwork

Consistently phenominal service from Future Factory SA! They are super efficent, technically on it, and just plain lovely to deal with. Nothing is too much trouble, even for my small, once-off jobs. I am big on supporting small South African businesses and they make it a pleasure. A breath of fresh air.

I recently had the pleasure of working with Chen De Wet and I must say, the customer service I received was top-notch. From the very first interaction, all my questions were answered in a prompt and professional manner. Chen took the time to understand our needs and helped every step of the way, making the whole process seamless. I was extremely satisfied with the final product and would highly recommend this company!