Phoenix Coachworks

Iv been to Phoenix more than a few times and I can always count on them doing a fantastic job on all my dents and marks on my Ford Ranger. Customer service is great!

Excellent workmanship and quality of service. I will recommend them for all bodywork repairs and paintwork touch ups to full respray jobs. Price was reasonable too.Update: they were supposed to complete the job they had started, and had been paid R8000 upfront for it....but on return to them after our holiday, gone without a trace. But the upside is they are gone now, so no one else will get caught by them.

Long story short. They were paid to do a job end of 2021, 2022 they postponed the booking date and when I brought the car on the date they scheduled for, the entire business was gone. They stole the money and disappeared.

Quick easy booking and always keeps you updated on the progress

I made it clear to James ,the boss or manage, that I would only leave my seat for upholstering if I could definitely get it back on Friday. I dropped it at with them on Wednesday at 2:00pm. On Friday at 12 :30 I found out it would only be ready on Monday and so I had to collect my seat in the same state I delivered it.

Phoenix Coach Works was recommended to me by a friend. They were the 3rd place I visited for a quote to repair damage to my right front door. I was immediately assisted by Clynton who discussed the damages with me in person. He took photos and conferred with the person in charge of the workshop before giving me a detailed quote. While I waited I was treated to a complimentary cappuccino from the coffee shop next door. They were the most affordable quote by far and the only repair place to offer to fix the damage instead of quoting me to replace everything at a massive cost. My car is a simple run-around and so paying 30% of the remaining amount owing on some repairs was not logical for me. I was able to book my car in for repairs on the same day I called back to initiate the repairs and was lifted back home. 2.5 days later they called called to confirm the vehicle was ready for collection (as per the estimate). Not only did they repair the specified damages but also kindly sorted out various minor scratches and restored my old black plastic bumpers. I highly recommend their work and customer service which I felt was elevated, personalised and thorough. I found them to be extremely efficient and professional. Finally! People who take pride in their work and care about the customer. Both of the other repair shops I went to for quotes sent a non-technical person from the front desk out to simply take photos, my details and mailed me a quote a day later which left me with a feeling like they couldn't really be bothered about whether I returned or not. Phoenix Coach Works also do general mechanical work and will be my go-to from now on! Thanks team!

5 Star service and excellent workmanship.

We felt valued the minute we walked in. The staff is attentive and professional, and assessed our car immediately. Clynton and his team was super helpful, honest and they attended to our assessment, advised us and even referred us to Best Drive, who was just as helpful. Thank you, a great experience indeed and we would recommend them highly.

Still waiting to hear back from Phoenix. 5weeks now?